Workforce Management

In the alternative universe where Amazon resides, surging expenses that eat into the company’s profitability are viewed favorably. If Walmart were afforded the same treatment its stock would have surged after it was revealed increased labor, health care and e-commerce costs eroded second quarter profits.

Dedham, Mass. – Reflexis has selected SoftLayer, an IBM company, to provide the infrastructure for its platform-as-a-service (PaaS) that will support retailers’ mobile and Web applications. Using Reflexis' PaaS, customers can implement mobile and web applications, which help retailers provide a seamless online-to-store shopping experience and provide a higher quality of customer engagement.

Tewksbury, Mass. – The Attorney General’s offices of Massachusetts and New Hampshire have warned the Market Basket supermarket chain that it must follow the letter of the law in terminating any employees involved in walkouts and demonstrations that have been occurring since July 18. According to the Boston Globe, a joint letter to Market Basket co-CEOs Felicia Thornton and James Gooch from the two offices states that they are aware Market Basket may start replacing workers on Aug. 4.

Cincinnati - The Kroger Co. Cincinnati/Dayton Division associates working at Kroger stores in metro and surrounding areas have ratified a new labor agreement with UFCW Local 75. It merges the formerly separate Cincinnati and Dayton contracts.

The contract covers 12,766 associates working in 76 stores in Cincinnati, and 4,945 associates working in 32 stores in Dayton.

Charleston, S.C. - Del Taco LLC has selected the Benefitfocus HR InTouch Marketplace to support benefits administration and address relative requirements set forth by the Affordable Care Act (ACA). HR InTouch Marketplace provides a single online portal that integrates benefits-related employee data and information in one place, allowing Del Taco to efficiently manage benefit eligibility, enrollment and education for its whole workforce.

Dallas -- Corner Bakery Café has implemented Altametrics' E-Restaurant and E-SmartClock solutions to improve labor, food, human resources and administrative costs at all of its cafes, with full launch beginning in August. After a three-month test in 10 company-owned stores, Corner Bakery Cafe implemented ESmartClock technology, which features an easy-to-use touch-screen and provides real-time visibility, monitoring and alerting of critical labor elements such as proactive notification of an employee approaching overtime.

New York – The National Labor Relations Board has issued a ruling that workers in the cosmetics and fragrances department in a Macy’s store located in Saugus, Massachusetts, have the right to attempt to unionize. According to the Wall Street Journal, the 3-1 ruling sided with the United Food and Commercial Workers union and said the 41 Macy’s employees form a community of interest.