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Omnichannel

  • Sears executive jumps ship for party supplies specialty retailer

    Party City has nabbed a 22-year retail veteran to head up its retail operations.   Party City Holdco Inc. announced that Ryan Vero has joined the company as executive VP of PCHI and president of Party City retail group. Vero, who will have full responsibility for all of Party City’s North American retail operations, including some 900 brick-and-mortar stores and e-commerce, recently served as president, grocery and drugstore at Sears Holdings.     
  • Downtime Threatens In-Store Operations: Why Networks Require Resilience

    Most retailers today understand that the customer experience they offer is just as important to their success as the tried-and-true fundamentals of product selection and price competition. In order to enhance those customer experiences, keep shoppers coming in the door, and bring new efficiencies to their business practices, retailers have adopted a growing army of in-store technologies that rely on online connectivity to function.   
  • Instagram helps its users go shopping

    In addition to posting, liking and commenting on photos, Instagram users now can also purchase from their favorite brands.   Starting Tuesday, Nov. 1, the mobile-driven social site added shoppable tags on photos from 20 retail brands, including Kate Spade, Warby Parker and JackThreads, among others — a move that will enable consumers to learn more about the items they view within an Instagram post, and even make a purchase.   
  • Four Keys to Loss Prevention in an Omnichannel World

    As the centerpiece of today’s omnichannel world, customers expect a seamless experience no matter when, where or how they chose to shop. However, this explosion of multiple shopper scenarios is a significant challenge for retail operations.   Brands not only depend upon a seamless integration between online and in-store point-of-sale (POS) systems, but also contend with a paradigm shift of selling merchandise from a database rather than a physical store.    
  • Newegg kicks off ‘Black November’

    For the eighth year running, Newegg is giving shoppers access to special Black Friday promotions during the entire month of November.   A program designed to make it more convenient to shop for the season¹s most sought-after products, Newegg’s promotional month will highlight specific sales that will last for a full week.  
  • A new era: Walmart’s e-commerce management shakeup

    Walmart’s $3.3 billion purchase of e-commerce startup jet.com has spurred a shakeup across the retail giant’s digital operations.      Exiting the chain are Fernando Madeira, president and CEO of Walmart.com, and Dianne Mills, senior VP of global e-commerce human resources. (As previously announced, Neil Ashe, president and CEO of global e-commerce, is also leaving).   
  • Online custom menswear retailer opening first shop

    Knot Standard is trying on brick-and-mortar.    The online seller of custom menswear will open its first store-in-store concept on Nov. 3, at Bloomingdale's Manhattan flagship on 59th Street.    Knot Standard, which promises customers 100% creative control, uses 3D technology to allow customers to digitally design and visualize hundreds of fabric options to create their own unique custom garments on a large in-store touch-screen or on any iPad, prior to purchase.    
  • Nine Predictions for the 2016 Retail Holiday Season

    With Halloween now behind us, the unofficial start of the 2016 retail holiday season is upon us. Amid intensifying competition, where are retailers placing their bets?     Here are observations and expectations from Profitero for the critical fourth quarter seasonal period:   
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