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Omnichannel

  • Kitchenware retailer cooks up delivery service

    A new partnership is helping Sur La Table take the term “farm to table” to a new level.   Sur La Table is the go-to source for all things culinary — from cooking tools and kitchen gadgets to tableware. All it was missing was a way to be at their shoppers’ beck and call — and at a moment’s notice — as they prepared a stellar meal.  

  • Children's apparel retailer taps former Sears exec as CEO

    Hanna Andersson named a former top executive of Sears Holdings Corp. as the specialty retailer's next chief executive.  

  • RECon Report: New times, not end of times, for physical retail

    As the International Council of Shopping Centers shut the doors on its RECon show in Las Vegas this week, Chain Store Age asked top brokers and third-party managers for their take on the temperature of physical retail. Not quite sick, not quite well, but certainly out of rehab and hard at work on recovery, was the general diagnosis.  

  • Footwear retailer improves ship-from-store service

    Knowing efficient in-store fulfillment is key to omnichannel success, Browns Shoes has just taken a big step toward optimizing these orders.      Browns Shoes, a family-owned business established in Montreal in 1940, owns and operates more than 60 retail stores throughout Canada. When the retailer merged its e-commerce channel with its brick-and-mortar operations, Browns was ready to use its retail network as another fulfillment avenue.   

  • Ulta sizzles in Q1 — offline and on

    Ulta Beauty came out of the first quarter starting gate strong, with earnings that easily topped Wall Street estimates and big increases in store and online sales.       While online sales are growing at a fast pace, the beauty products and services retailer isn't slowing down its store growth. It said it will open 100 new stores in its current fiscal year.    

  • Teen apparel retailer Q1 beats Street as buyout talks heat up

    A strong performance by Hollister helped Abercrombie & Fitch Co. beat first quarter sales and earnings expectations even as its namesake brand continues to struggle.    The teen apparel retailer's better than expected quarterly showing comes as speculation about its future heats up. Abercrombie previously confirmed it is in preliminary discussions with several parties regarding a sale of the company. 

  • Office supplies giant names marketing chief

    Staples has added a new marketing leader to its executive team.   Michelle Bottomley has been appointed chief marketing officer. In this role, she will be responsible for marketing across Staples, and helping to promote the company’s focus on its North American Delivery business. She will report to Staples’ CEO and president Shira Goodman.  

  • Williams-Sonoma tops estimates

    Williams-Sonoma Inc. on Wednesday reported better-than-expected quarterly results, fueled by a strong performance at its millennial-targeted West Elm division.    The home furnishings retailer's first-quarter earnings were $39.6 million, or 45 cents a share, compared with $39.6 million, or 44 cents a share, in the year-ago period. On an adjusted basis, the company earned 51 cents a share. Analysts had forecast earnings of 49 cents a share.   
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