Omnichannel

Regional supermarket operator Shnucks is the latest grocer to offer customers same-day delivery.

To step up customer-centricity efforts, retailers must use channels in tandem if they want to deliver personalized experiences.  

Lamps Plus is making it easier for Canadian shoppers to make a purchase.   The specialty lamps retailer debuted lampsplus.ca, an e-commerce website designed to provide a localized experience in Canada. Canadian shoppers have been purchasing from Lamps Plus ever since the retailer debuted online in 1998. However, the new site specifically targets the Canadian market with prices displayed in CAD dollars.   

While Amazon expands its physical presence, Walmart Canada is taking its own swipe at the online giant — by moving in on its turf.   

Best Buy is looking to grab share in one of the hottest categories of the "smart" home market: voice-activated devices.   The retailer is adding Amazon Alexa and Google Home "experiences" to about 700 Best Buy stores nationwide. The new interactive displays will start arriving in stores in July, with the rollout complete by the end of the year.  In addition, there will be an enhanced online presence for the devices on Best Buy's e-commerce site.  

Gathering places and green spaces must be in the designs every new shopping center on the boards today. If you want people to come to a place to shop, you must first make them want to come to the place.  

While Amazon’s purchase of Whole Foods Market signifies a staggering boost in its physical store breadth, the deal is much more valuable than that.   This is according to “LandMark Insights,” a report from PlaceIQ. The study analyzed more than 165 million anonymous and opted-in mobile device signals nationwide to determine visitation patterns and audience affinities, among other metrics. These transactions were compiled over a 90-day period.