Omnichannel

Made-to-measure menswear brand Indochino continues its expansion from the Web into physical retail.       

When it comes to mobile, department stores have a ways to go.   That's according to an annual report by L2's annual L2 Digital IQ Index: Department Stores 2017, which benchmarks the digital performance of 64 department stores operating in 14 markets globally. The report examines a brand's strengths and weaknesses across the four digital dimensions of site and e-commerce, digital marketing, mobile, and social.   

In an era when shoppers want a seamless shopping experience, Walgreens is pulling out the stops to deliver on their expectation.  

When Chico’s FAS wanted to put the “customer’s voice” into the merchandise it designs, it took a bold step — and tapped social media.   

eBay is stepping up its game in the online price war competition, and taking aim at low-cost rivals Walmart and Amazon, among others.   Starting Tuesday, eBay launched its Price Match Guarantee on more than 50,000 deals in the United States. As the name suggests, the program promises that an eligible deal will be the best price available online, or eBay will match the lower price found on a competitor’s website.   

Dollar General has tapped a fast-casual restaurant executive to lead its technology and fledgling online operations.    Dollar General Corp. announced that Carman Wenkoff will join the company as executive VP and CIO, effective July 10. He replaces current CIO Ryan Boone, who recently announced his retirement.   

Merchants may be losing out on potential e-commerce sales due to shoppers’ concerns over the security of their information in the digital world.