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Omnichannel

  • First Look: Nordstrom Local, West Hollywood, Calif.

    Nordstrom has unveiled its new retail concept, Nordstrom Local.     Located in West Hollywood, Calif., the 3,000-sq.-ft. store offers all sorts of services, including on-site tailoring, personal stylists, buy-online-pickup-in-store, manicures — but has no dedicated inventory. Eight fitting rooms (associates can transfer requested merchandise from Nordstrom stores or its website to Nordstrom Local for try on) surround a central meeting space.  
  • Study: Shoppers want technology that transforms — not replaces — the store experience

    For many customers, the ideal digital “store of the future” will streamline payments and make it easier to pick up purchases.   This was according to the “Consumer View,” a study from the National Retail Federation that tracks consumer awareness and adoption rates across a variety of retail technologies.   
  • Online giant now owns a 3D body scanning startup

    Amazon’s newest acquisition could give a boost to the company’s fashion category — including its growing private-label apparel business.    The online giant has acquired Body Labs, a 3D scanning platform that uses artificial intelligence, computer vision, and body modeling to accurately create an avatar-like image of a customer’s dimensions. The 3D platform provider announced the news on its website.  
  • Walmart goes live

    Walmart has officially gone live with voice shopping on the Google Home platform.   As it was announced back in August, the discounter is partnering with Google to allow its customers to shop for Walmart items through voice via Google Assistant, the search giant's online shopping platform that lives on its smart speaker. On Wednesday, the partnership went live, with more than two million Walmart items available through voice.   
  • Study: Retailers cutting prices to compete with online players

    Online-only retailers may be taking a toll on omnichannel companies, but traditional companies are finding ways to fight back.   This was according to “Brick-and-Mortar Retailers Fight Back: Winning Strategies to Compete with Online-Only Players,” a report from Applied Predictive Technologies (APT).  
  • Nordstrom unveils updated store concept

    Nordstrom opened the doors on Tuesday to its newest full-line store, one that includes new store design concepts and services.   
  • Target launches drive-up pilot

    Target Corp. is testing curbside pickup in its home base.   The discounter has launched the service, called Drive Up, at its stores in the Minneapolis-St. Paul area. The retailer described the program as the latest example of how Target is using its stores as hubs to help customers shop “on their own terms.”  
  • Report: Online giant has its eye on some French supermarkets

    Amazon is exploring its next grocery opportunity — but not in the United States.    The online giant is looking for physical store locations in France, especially Paris. French newspaper Le Monde, which first broke the story, said Amazon has approached various French supermarket operators — including Groupe Casino, Intermarche and Systeme U — about setting up distribution deals or making an acquisition in the country, according to CNBC.  
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