Online shoppers want personalization – are they getting it?A new study suggests a significant gap between customer expectations and reality when it comes to personalized e-commerce. EXCLUSIVE: Rugs Direct personalizes online customer experience with AIA specialty online retailer of decorative area rugs is utilizing artificial intelligence to better tailor search and discovery on its e-commerce site. Abercrombie & Fitch posts record quarter as profit soars, sales top $1B Abercrombie & Fitch Co. maintained momentum in its first quarter with results that smashed expectations as the apparel retailer continues to outperform others in its sector. Tastemade launches shoppable streaming content An independent streaming media company is adding shoppable products to its shows. L’Occitane promotes summer fragrances with metaverse shop A French global beauty brand is launching its fourth seasonal metaverse storefront. Santander Bank expands Work Café concept Santander Bank is doubling-down on its banking/co-working concept in the United States. Schnuck Markets joins digital ad network Schnuck Markets Inc. is in a new partnership to deliver coordinated omnichannel promotions and use the data to enhance customer experience. Fashion veteran named Rag & Bone executive chair Months after acquiring the brand, Guess, Inc. has appointed an executive chair of Rag & Bone. Exclusive: Canadian liquor retailer LCBO upgrades e-commerce with AI LCBO is improving the omnichannel customer experience and preparing for growth with AI-based personalization. Momentum 2024: A look at real time, AI and the 'new normal' The recent Manhattan Associates Momentum 2024 conference provided expert insight into several critical retail trends. First Previous 39 40 41 42 43 Next Last
