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Omnichannel

  • Target’s holiday plans include new price match and more in-store digital capabilities

    Minneapolis -- Target announced that, for the first time ever, it will offer shoppers the ability to match select online competitors’ prices in its stores between Nov. 1 and Dec. 16. Qualifying online retailers include Amazon.com, Walmart.com, BestBuy.com and Toysrus.com.

  • Uniqlo, San Francisco

    Uniqlo has made its West Coast, opening a three-story, 29,000-sq.-ft. flagship in San Francisco.

  • Gap Inc. streamlines leadership to fuel growth

    San Francisco — Gap Inc. is bringing several of its divisions under the leadership of one executive in order to fuel long-term growth.

    With the start of the 2013 fiscal year, the company will bring together its North American, international, online, outlet and franchise divisions under a single global executive for each of its Gap, Banana Republic and Old Navy brands. In addition, the company will form a new Innovation and Digital Strategy team to further its leadership position in this area.

  • PacSun partners with Lyons to roll out Demandware platform

    Chicago -- PacSun announced Monday it has partnered with Lyons Consulting Group to upgrade its e-commerce and mobile sites. PacSun said it had outgrown its previous platform and needed a more scalable solution in order to support its growth and provide the shopping capabilities that their shoppers have come to expect.

  • Webinar Today: Customer centricity at Chico's FAS

    New York -- Learn how Chico's FAS is staying ahead of the information evolution and providing personalized customer interactions at a Chain Store Age webinar on Thursday, Oct. 18 ( 2 p.m. ET, 11 a.m. PT). Bob Murray, architect of Chico's Store Technology, will discuss such top-of-mind imperatives as loyalty, mobile, and seamless digital connections with the customer in the omni-channel market space.

  • Survey: 54% of shoppers will spend $500+ on holiday gifts

    Los Angeles -- Research results released Monday by PriceGrabber – augmenting its previously released winter holiday shopping survey – revealed that more than half (54%) of consumers plan to spend $500 or more on gifts this season, slightly higher than 2011.

    In a demonstration of online channel strength, 75% of respondents selected online retailers when asked to select the types of stores they plan to shop for holiday gifts. Discount stores followed with 74%, and traditional department stores came in third place with 49%.

  • PacSun upgrades e-commerce, mobile sites

    CHICAGO — PacSun has partnered with Lyons Consulting Group to upgrade both their e-commerce and mobile sites. 

    Lyons Consulting Group migrated the site onto the more robust Demandware platform and added several custom features, including thirteen third party integrations such as Gigya Social Sign in and Visa V.Me. Through this process, lyonscg produced a more flexible front-end, improved content manageability, all while creating a fun, engaging, and intuitive shopping experience when browsing either the ecommerce or mobile sites.

  • Adidas transforms window shopping with digital storefront

    New York -- More and more retailers are using digital technology to enhance the physical store experience and engage customers. In the latest example, Adidas has taken window shopping to a new level with an interactive digital window concept that connects with consumers’ smartphones, making it easy to shop at any time without an app or scanning various QR codes. Consumers shopping for the latest fashion items are using time during a six-week pilot test at the Adidas NEO Label store-front in Nürnberg, Germany.

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