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Omnichannel

  • Blue Nile beefs up board

    Leading diamonds and fine jewelry online retailer Blue Nile has added Scott Howe to its board of directors, effective Jan. 1, 2014. Howe is president and CEO of Acxiom Corporation, an enterprise data, analytics and software-as-a-service company.

    Prior to his current role, Howe was corporate VP of Microsoft Advertising Business Groups, where he managed a multibillion-dollar business encompassing all emerging businesses related to online advertising including search, display, in-game, mobile, digital cable and a variety of enterprise software applications.

  • Retail Rap: Shades of Gray in Black Friday

    I’m sure I’m not the only one who has begun to notice some changes in that most iconic of holiday shopping events: Black Friday. From earlier start times, to new and more elaborate marketing and promotional efforts, Black Friday has evolved into something very different than a one-day holiday season kick-off sale. This year, we are already seeing an expansion of that trend, including changes that might give us insights into the mindset of many brick-and-mortar retailers as they prepare for the final sprint to the seasonal finish line.

  • Harbortouch launches new payment terminal

    Allentown, Pa. - POS system and merchant services provider Harbortouch has unveiled its new “future-proof” payment terminal, Perkwave.The solution features a proprietary EMV-enabled credit card terminal integrated with a customer-facing NFC reader.

  • Payvision expands payment processing platform

    Payvision, an independent payment services provider, has added JCB Card to its global payment portfolio. As the only international payment card brand based in Japan, JCB has a strong presence in Asia, while processing secure payment transactions for its expanding network of 24 million merchants worldwide.

  • Adobe survey: Online holiday shopping looks strong

    San Jose, Calif. -- Despite the shortest shopping season since 2002, online sales look strong for the upcoming holidays. A new survey from Adobe predicts record growth for online sales on Thanksgiving with $1.1 billion and Black Friday with $1.6 billion, increases of 21% and 17%, respectively.

  • Study: Retailers struggle to find omni-channel payment solutions

    Austin, Texas - Multichannel selling is a reality for a majority of small-to-medium sized retailers, but payment processing capabilities lag far behind. According to a new research study commissioned by SecureNet Payment Systems and conducted in partnership with First Annapolis Consulting, more than 60% of retailers surveyed already accept payments in more than one channel, but are not well served by the payments industry today.

  • Deloitte: Holiday shoppers use smartphones, stay local

    New York -- Increasing smartphone ownership is taking more consumers down the digital shopping route, while many shoppers plan to frequent local small businesses when visiting stores this holiday season. According to the Deloitte Annual Holiday Survey overall smartphone ownership has risen to 61% of respondents from 42% two years ago.

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