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Omnichannel

  • Sears sets Lands' End free

    Lands' End will be back on its own as a publicly traded company following a formal announcement by parent company Sears Holdings to spin off the well-known apparel brand.

    The move follows years of speculation that Sears would divest the brand, which it acquired in May 2002 for $62 a share. At the time, Lands' End was a publicly traded company with revenues of nearly $1.6 billion, profits of $67 million and earnings per share of $2.23. The $62 a share Sears paid 12 years ago represented a 21.5% premium over the closing pricing of $51.02 prior to the announcement of the deal.

  • REI knocks it out of the park in 2013

    REI, a leading specialty retailer of outdoor gear and apparel, achieved record annual sales of $2 billion in 2013, up 5.9% from $1.9 billion the previous year, despite a challenging retail environment and severe winter weather.

    Comparable store sales, including direct-to-consumer sales, increased 2.9%.

  • Roundy’s selects Symphony EYC to leverage customer insights

    Milwaukee – Roundy’s Supermarkets has selected Symphony EYC Customer Insights behavioral insights platform and expertise to enable customer-centric business processes. With Symphony EYC, Roundy's will gain and leverage consumer insights to optimize product selection, customer communication and other critical functions across all Roundy's grocery stores and pharmacies throughout the Midwest.

  • Shoppers’ expectations outpace retailers’ capabilities

    Retailers are not giving shoppers the omnichannel experience they desire, according to new research from Accenture and Hybris, creating a huge opportunity for those able to successfully execute against elevated digital expectations.

  • Retail Showrooming is Dead

    By David Coleman, CEO and founder, Brandoogle

    According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.

    Retail showrooming is a known margin killer.

  • This Is retail: What it’s like at Land of Nod

    Land of Nod was founded 18 years ago as an online retailer of furniture, décor and bedding for infants and kids but has since become an omnichannel operator with an upscale brand.
     
    The company currently operates five stores in California, Illinois and Seattle. Managing director Michelle Kohanzo shared some perspective on what it’s like to work at an omnichannel retailer in the latest installment of This Is Retail from the National Retailer Federation.

  • Study: Retailers face omni-channel barriers

    New York -- Organizational, operational and technology challenges are hampering retailers' efforts to meet customers' demand for a seamless shopping experience across all channels and touchpoints. According to a new research study from Accenture and Hybris Software, retailers view omni-channel maturity as a key brand differentiator for their companies, and improving their ability to provide customers with a seamless shopping experience across all channels as a top priority.

  • Ebates acquires Extrabux

    Leading online cash back shopping platform Ebates has acquired Extrabux, a free comparison-shopping website where consumers discover the best prices, find coupons and earn cash back on their online purchases.

    As a result, the two companies have a growing membership base in China and have launched Ebates.cn.

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