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Omnichannel

  • SAS aids European retailers in CRM, logistics, marketing

    Cary, N.C. – SAS Institute Inc. has recently completed rollouts of CRM, logistics and marketing solutions at several European retailers. For example, Milan, Italy-based online wine retailer Wineverse chose SAS Visual Analytics to increase customer insights and reduce supply chain costs that result in greater customer satisfaction.

  • Report: Whole Foods Market to open six new stores in Chicago

    New York -- Whole Foods Market plans to open six new locations in Chicago, four of which will open in May, according to Crain’s Chicago Business.

    The new stores will be located in former Dominick’s locations.

    “We took the time to design and build a brand new store for each community that would offer not just a full-service grocery, but also a place to meet friends and share each other’s company,” said Michael Bashaw, president of Whole Foods Market’s Midwest Region, in a statement.

  • Amazon shuts digital wallet

    Seattle -- Amazon.com’s Amazon Wallet will never get the chance to make it out of beta. Multiple press reports indicate Amazon is shutting down its beta release of the mobile wallet application, which launched in July 2014.

  • Winning with e-commerce in 2015

    We often forget that we are only about 15 years into the life of e-commerce.

  • Survey: More than 50% of retailers not fully prepared for EMV deadline

    Naples, Fla. -- With only nine months until the EMV migration deadline, retail and technology professionals are still unprepared, according to a recent survey by ACI Worldwide. The survey was conducted in January 2015 at the National Retail Federation’s 104th Annual Convention and Expo, “The Big Show,” in New York.

    Principle findings of the survey included:

  • Building a Retail App That Strengthens Customer Loyalty

    By Jim Walsh, Alliance Data Retail Services

    Consumers continue to engage more deeply with their smartphone… because they value what apps can do for them. They have downloaded more than 75 billion in the seven short years since the first app made its appearance on a smartphone.

  • Walmart elevates exec to omnichannel role

    With retail executive titles becoming increasingly exotic, credit Walmart for coming up with an unusual sounding title for a position that other retailers might describe as chief omnichannel officer.

  • Indigo Books streamlines coupons with XCCommerce

    Montreal – Canadian bookstore chain Indigo Books and Music Inc. has enhanced its implementation of XCCommerce’s Promotion Solution Suite across all its channels by rolling out the Central Coupon Module.

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