Omnichannel

Kroger CEO Rodney McMullen declared 2014 an outstanding year and it is easy to see why after the nation’s leading supermarket operator again surpassed performance expectations.

McHenry, Ill. – Specialty toner retailer/franchisor Cartridge World has created a unified shopping experience across multiple devices, establishing an automated fulfillment workflow, as well as integrating e-commerce into the franchise business model. Working with Web development company Devbridge Group, Cartridge World launched a responsive design-based e-commerce site that offers the same intuitive shopping process across all platforms.

Never heard of Etsy? Time to start paying attention to the 10-year-old company that defines its value proposition as connecting people and reimagining commerce.

The unique online marketplace, where you can buy hand-knitted baby shoes or a vintage night light with Elvis Presley’s face on it, has filed for a sure-to-be-closely-watched $100 million public offering.

Pittsburgh - American Eagle Outfitters and Aerie are launching the "Ultimate Road Trip" sweepstakes in stores nationwide and online from March 7 through March 18. Entrants have the opportunity to win a grand prize of a restored Volkswagen Westfalia valued at approximately $25,000 and $10,000 in cash to create their own ultimate road trip experience.

The new owner of Shoes.com is not wasting any time in its quest to compete in a market dominated by Amazon and Foot Locker.

Shoeme, the parent company of OnlineShoes.com and Shoeme.ca, has formally re-launched Shoes.com after buying the website in December with a refreshed design and expanded product offering, now with more than 450 brands.

Lakewood, Colo. -- Colorado Mills will add IT’SUGAR this March and Buckle during this fall to its current mix of more than 200 stores. These new retailers follow openings by Calvin Klein, Michael Kors Outlet and Villa Fresh Italian Kitchen.

IT’SUGAR will be located in Neighborhood 4 near American Eagle Outfitters Factory Store. Buckle is also coming to Neighborhood 4.

New Albany, Ohio – It was tough going for Abercrombie & Fitch in the fourth quarter, with declines in both income and sales. Looking ahead, the company said its priorities include increasing comparable sales trends in both its U.S. and international stores, making strategic investments in its omnichannel business, ongoing expense reductions, and selective expansion in high-growth international markets.

By Steve Weber, nChannel

Shopping cart abandonment is a problem that costs retailers nearly $20 billion each year, according to a study by SurePayroll. If you’re putting effort into attracting customers and enticing them with products they’d like to buy, only to have them stop short of the finish line, you’re leaving money and opportunities for repeat business on the table.