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Omnichannel

  • Survey: Retail stores still very relevant

    Brick-and-mortar stores are still relevant, with 87% of consumers planning to shop physical retail at least as often as they did in 2014, according to a study by TimeTrade Systems.

  • Apple Pay adds select retail credit cards, rewards programs

    Cupertino, Calif. – Apple Inc. is enacting a number of significant enhancements to its Apple Pay mobile payment app, including adding support for rewards programs and store-issued credit and debit cards. During a June 8 keynote address at Apple’s Worldwide Developers Conference (WWDC), Jennifer Bailey, VP of Apple Pay, said that retailers, including Dunkin' Donuts, Walgreens, Wegmans, and Kohl's, will support the new reward card functionality.

  • RSR Research: Retailers underestimate digital influence

    Walnut Creek, Calif. -- Retailers underestimate how much digital technology influences physical shopping experiences, but their expectations are rapidly catching up to reality. According to a new study from RSR Research, “Commerce Convergence: Closing the Gap between Consumer and Brand,” while 84% of retailers surveyed say a digital presence is very important to build brand awareness, but only 64% say it is very important to drive traffic to stores.

  • How Target can beat Amazon

    New York -- Target Corp. will beat Amazon.com by following three core philosophies,  the retailer’s top digital executive (and former Amazon.com exec) Jason Goldberger said during a keynote address at the annual Internet Retailer Conference and Exposition, in Chicago.

  • How Shopper Analytics Ensure the Mall Thrives

    While empty, decaying malls make for inspired photo shoots, most of America’s shopping malls are actually doing well. In fact, according to new data from the International Council of Shopping Centers (ICSC) and the National Council of Real Estate Investment Fiduciaries, shopping center occupancy rates were 92.7% at the end of 2014 – the highest level in six years! Occupancy was even higher for malls (both super-regional and regional malls) at 94.2%, the highest since 1987.   

  • Chinese Laundry’s omnichannel integration

    New York -- Following an e-commerce upgrade, women’s shoe retailer Chinese Laundry is now going to change its e-commerce site to responsive design in the coming months an effort to increase its mobile conversion rate, Scott Cohn, VP president of e-commerce, said during a session at the annual Internet Retailer Conference and Exhibition in Chicago.

  • TimeTrade Survey: Retail stores still very relevant

    New York -- Brick-and-mortar stores are still relevant, with 87% of consumers planning to shop physical retail at least as often as they did in 2014, according to a study by TimeTrade Systems. What’s more, 65% of respondents report that if an item they want is available online or in a nearby store, they prefer to shop in the store.

  • Zumiez meets Street with Q1 income, will open 57 stores

    Lynnwood, Wash. – Zumiez Inc. met Wall Street expectations for profit in the first quarter of fiscal 2015.

    Net income rose 12% to $2.8 million from $2.5 million the same period a year earlier, aided by slowing growth rates of cost of goods sold and selling, general and administrative (SG&A) expenses.

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