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Omnichannel

  • Is JCPenney finally making a comeback?

    JCPenney 's renewed focus on omnichannel seems to be improving profitability for the retailer, which reported sales and revenue increases in the second quarter.

    The company posted a net loss of $138 million, or 45 cents a share, in the quarter that ended Aug. 1, compared with a loss of $172 million, or 56 cents a share, a year ago. Total sales increased 2.7 percent from $2.80 billion a year ago to $2.89 billion. Same-store sales were up 4.1% and better than results also reported this week from Macy’s, Kohl’s and Dillard’s.

  • Walmart expands e-commerce capacity

    Plainfield, Ind. -- Walmart had added to its online fulfillment capabilities.

  • New titan in the mobile payment wars

    Move over Apple and Google — and make way for Samsung.

  • New stores key to Stein Mart’s sales strategy

    Jacksonville, Fla. -- Off-price retailer Stein Mart continues to pursue the accelerated store growth strategy that it began in 2014.

    The off-price retailer announced it will open nine stores this fall, and at least 12 new locations in 2016.

    The news follows the company's recent release of first half 2015 total sales growth of 6.1% and comparable store-sales growth of 4.0%.

  • Good news for brick-and-mortar retailers about back-to-school

    Chicago -- Retailers still have time to capitalize on what is turning out to be a late back-to-school shopping, according to a just-released study.

  • Why retailers shouldn't depend on apps for sales

    When it comes to the rapidly changing retail landscape and how retailers should respond to engage shoppers, it turns out that it's not all about the app.

    A new study by Forrester Consulting commissioned by RetailMeNot Inc. shows that while today's consumers overwhelmingly prefer to access the Internet on their mobile devices, only 30% use retailer applications to purchase products. In fact, 60% of consumers have two or fewer retailer apps on their phones, and 21% have none.

  • Another giant enters the mobile payment wars

    New York -- Move over Apple and Google — and make way for Samsung.

    Samsung Electronics Co. on Thursday announced Samsung Pay, a mobile payment service that will let customers pay with their phones at nearly any credit-card terminal. The new system will launch in Korea on Aug. 20 and in the United States on Sept. 28.

  • Sports Authority stays on same omnichannel track

    Sports Authority is looking to advance its omnichannel strategy by continuing to partner with personalization solutions provider Certona for the fifth year in a row.

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