Omnichannel

How busy is Times Square? Enough to support two Modell’s Sporting Goods stores.

The retailer is opening two new stores in the New York City metro area, including one at 136 West 42nd Street, its second Times Square location. Modell’s is also opening a store at Crossroads Plaza East in Rocky Point, New York.

The two new locations will expand the retailer’s portfolio to 155 stores in 10 states.

Retailers are advised to brace for a higher level of fraud online and across all channels this holiday season.

That’s according to ACI Worldwide, which based its recommendation on new benchmark data from millions of transactions from large global retailers. The company noted that fraud rates by volume have increased by 30%, compared to 2014 as consumers shop with more devices online and card issuers are slower to shut down accounts after fraudulent activity.

CVS Health on Wednesday announced a suite of new digital tools aimed at helping customers manage their health with more ease and efficiency, including the use of beacon technology to deliver in-store pharmacy messaging.

Lululemon Athletica has opened its largest store yet, an 11,500-sq.-ft. flagship in Manhattan. The store includes such new features as a 3,000-sq.-ft. community gathering space, called Hub Seventeen, and concierge services, reports New York Business Journal. [New York Business Journal]

Kohl’s has named Walgreens' former digital and chief marketing officer to the newly created role of COO and indicated she could eventually replace Kevin Mansell as CEO.

Kohl’s named Sona Chawla to the newly created position of COO, which might as well stand for chief omnichannel officer given her range of responsibilities and most recent experience at Walgreens. She will report directly to Kohl’s chairman, president and CEO Kevin Mansell.

Kohl’s has named Walgreens' former digital and chief marketing officer to the newly created role of chief operating officer and indicated she could eventually replace Kevin Mansell as CEO.

Kohl’s named Sona Chawla to the newly created position of COO, which might as well stand for chief omnichannel officer given her range of responsibilities and most recent experience at Walgreens. She will report directly to Kohl’s chairman, president and CEO Kevin Mansell.

The influx of new retail into New York City, from brands both familiar and ones new to our shores, continued unabated in 2015. Everyone has their favorites. Here are mine:

Flying Tiger