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Omnichannel

  • Costco sales mostly soft in January

    Same-store sales at Costco were mostly flat in January across the globe, mirroring reports from other retailers reporting soft sales.

  • Study: Emerging commerce channel comes of age

    A digital consumer touch-point long thought to offer little in the way of “hard” ROI appears to be changing that trend.

    According to a study of aggregated, anonymized U.S. traffic and revenue data from Kibo (the new company created from the merger of MarketLive, Shopatron and Fiverun), there was a 138% increase in total social revenue during 2015 compared to 2014.

  • Survey: Retailers need to move to customer-centric model

    For all their talk about the customer, most retailers have yet to evolve to a business model that is truly customer-centric.

    That’s the conclusion of a new industry study by strategic consulting firm The O Alliance that was created in partnership with Revmetri.

  • The stores Amazon should open

    It makes no sense for Amazon.com to open the type of physical bookstores it helped obliterate, not when the online giant already has the physical infrastructure in place to support a large scale rollout of another type of store in one of retail’s hottest sectors.

  • Boot Barn kicks into higher gear in Q3

    Boot Barn reported double-digit profit and revenue growth in the third quarter helped by its recent acquisition of Sheplers.

  • Challenging holiday takes toll on Kohl’s profit

    Positive trends with its online business were not enough to help Kohl’s offset in-store weakness and intense competition, which pressured profits and caused a significant downward revision in guidance.

    Kohl’s said its fourth quarter same-store sales increased 0.4% while the digital business grew 30%. Full year same store sales increase 0.7%.

  • Commentary: These are the type of stores Amazon should open

    It makes no sense for Amazon.com to open the type of physical bookstores it helped obliterate, not when the online giant already has the physical infrastructure in place to support a large scale rollout of another type of store in one of retail’s hottest sectors.

  • Fabletics continues offline push

    Fabletics, the fashion athletic brand co-founded by actress Kate Hudson, is setting up shop in the nation’s largest shopping mall.

    The retailer is set to open at Mall of America in Bloomington, Minnesota, this spring. The 2,000-sq.-ft. store will feature the brand’s signature fashion-forward activewear for women and also its new line of men’s high performance athletic gear and lifestyle basics.

    Fabletics was launched online in 2013. It made the leap to brick-and-mortar in fall 2015, and currently operates six stores.

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