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Omnichannel

  • Fast-fashion giant’s ambitious plans include 425 new stores

    Swedish retailer H&M will opens its 4,000th store as its expands its global footprint and ramps up e-commerce in 2016.

    The company plans to open a total of 425 new stores this year, and expand its e-commerce efforts to Japan and 10 additional markets.

    The global retailer disclosed its aggressive physical and digital growth plans with the release of financial results for the period ended Feb. 29, which were negatively affected by the strong U.S. dollar.

  • Etsy comes to sellers’ promotional rescue

    Online marketplace Etsy is announcing two new ways for sellers to promote their brands, both on and off Etsy.

    Pattern by Etsy is a new service that lets sellers create their own custom websites on their own domains, powered by their Etsy shops and integrated with the platform’s tools. Research from the company shows that more than a third of its sellers are interested in opening a commerce site of their own, but many have found the process to set up and maintain a custom site too difficult.

  • Amazon adds Prime same-day delivery to 11 more markets

    Amazon continues to elevate customer expectations throughout the retail industry with its latest move involving the availability of free same-day delivery service in 11 new markets.

  • H&M will open its 4,000th unit, ramp up e-commerce

    A total of 425 new H&M stores are slated to open this year, including the new market of Puerto Rico, and the fast fashion retailer also will expand its e-commerce efforts to Japan and 10 additional markets.

    The global retailer disclosed its aggressive physical and digital growth plans with the release of financial results for the period ended Feb. 29, which were negatively affected by the strong U.S. dollar. H&M is based in Stockholm, Sweden.

  • Study: What’s keeping retail execs up at night?

    Increased security risks tops the list of a new survey of 300 top global retail executives on the topics keeping them up at night.

    According to “Finding Retail Growth: A View from the Corner Office,” sponsored by Demandware and conducted by Economist Intelligence Unit, retail leaders view increased security risks, the rise of globally competitive online marketplaces, shifts in consumer taste and increased globalization as the four most significant challenges impacting the industry.

  • Retailers face a new reality with rebates

    A new study of 2,600 consumers by Blackhawk Engagement Solutions, titled "Where It's At: a Connected Shopper Study,” shows that across retail categories, shoppers would prefer a higher value rebate versus some lower value offers. Additionally, 68% of shoppers said rebates are an attractive offer in-store and 65% said rebates are an attractive offer when shopping online.

  • Specialty auto parts chain races for omnichannel position

    As a retailer of automotive aftermarket parts, tools, supplies, equipment, and accessories, O’Reilly Automotive Inc. helps its shoppers customize and tailor their vehicles to individual preferences.

    So when the Springfield, Missouri-based chain decided to update its omnichannel customer experience, it realized a highly customizable solution would be needed. O’Reilly has selected the e-commerce platform from Broadleaf Commerce to support seamless marketing and merchandising across its mobile and Web channels, as well as its 4,571 stores in 44 states.

  • HBC details omnichannel growth agenda

    The number of Saks Off 5th stores will surge dramatically as will investments in technology as Hudson’s Bay Company said it will make higher than normal investments in growth initiative this year.

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