Data & Analytics

Amazon is expanding its cashierless store format outside of its Seattle home base.

Consumers increased their spending in April, helping retail sales to blossom after a sluggish winter performance.

A late start to the spring selling season took a toll on The Home Depot’s first quarter sales, but the company still reported earnings that beat analysts’ expectations.

A regional supermarket retailer enjoys a high degree of trust among consumers.

It’s a homecoming of sorts for Vanessa LeFebvre.

It’s a turbulent time for many American malls, and several owners and operators have had success reversing the fortunes of underperforming malls by transforming them into mixed-use destinations.

Automated customer service interactions are changing the role of contact centers, and how retailers are solving customer issues.

Synchrony is expanding into the fast-growing market of digital and in-store gifting.

As new real-time payments infrastructure continues to be adopted, payment card usage will eventually fall by the wayside.

With U.S. mall companies already heavily consolidated, experts don’t expect more big international deals.