Retailers investing 2% to 4% of total revenues in loyalty, CRM programsCustomer loyalty is big business and getting even bigger. Francesca’s to close at least 20 stores in 2019 amid Q4 loss, sales diveFrancesca’s Holdings Corp.’s downward spiral continued in the fourth quarter as the retailer swung to a loss amid a 14% drop in revenue. Study: Consumers not seeing retailers’ mobile content Retailers are producing a lot of mobile content, but that doesn’t guarantee it gets viewed. Amazon reveals the 10 states with most SMB sales growth The list of 10 states with the fastest-growing small-and-medium-sized businesses (SMBs) selling in Amazon’s stores contains some surprises. Survey: How popular are subscription boxes? A new survey reveals how many consumers have actually used an online subscription box service. Tech Viewpoint: Three things to know when designing a consumer app Retailers need to understand a number of factors before providing their customers with a mobile app. SoulCycle gets in gear with omnichannel program Specialty fitness company SoulCycle is looking to obtain a more unified view of its customers. CSA Exclusive: Retail 'holidays' are a new trend — here’s how to help them succeed A new type of holiday is becoming increasingly popular with retailers — but it’s one that requires extremely careful planning before launch. Global growth helps Under Armour beat Q1 expectations amid turnaround progress Under Armour reported a strong first quarter as inventory controls and international growth helped make up for falling sales at home. Study: Most moms do grocery shopping in-store but online gaining steam Despite the changing grocery landscape and the growing availability of shopper-friendly technology, moms are still shopping brick-and-mortar retail. Survey: Retailers’ top concerns about the cloud are… A new survey from Retail Systems Research (RSR) reveals almost all retailers share similar concerns share certain cloud technology concerns. Nordstrom to expand footprint in Manhattan with its ‘local’ concept Nordstrom is doubling down on its no-inventory store format. First Previous 754 755 756 757 758 Next Last