Data & Analytics

Verizon hears what customers are saying, with smart signs located in physical stores.

No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline.

Amazon is bringing its new grocery store format Amazon Fresh to the suburbs of Chicago.

Albertsons Cos. reported strong sales for its second quarter with sales and earnings that beat expectations and gave upbeat full-year guidance.

When it comes to deciding where to shop for holiday gifts, pricing is king.

Chinese e-commerce giant Alibaba Holding Group Ltd. is offering a new shopping window and more livestreaming and international sales for the world’s largest online sales event.

Retailers should expect e-commerce to deliver the most cheer this holiday season. 

The Kroger Co. is participating in the Whisk smart food platform in its latest effort to let customers shop via recipe ingredient.

Two shopping centers in California and one in New Jersey now rank among the country’s most environmentally-conscious retail destinations.

A regional specialty apparel retailer is streamlining the execution of online and mobile transactions.