Shoppers want retailers to use these customer experience toolsA new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Consumer sentiment falls sharplyInflation is taking a big toll on the mood of the nation’s consumers. Amazon partners with University of Washington for new science hub Amazon is expanding its focus on robotics innovation. Christmas Tree Shops achieves independence with new enterprise system Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform. Mastercard SpendingPulse: Retail sales off to solid start in January The new year kicked off with gains across nearly all retail sectors. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Coach parent company in solid Q2; forecasts record sales Coach saw gains across all three of its brands — Coach, Kate Spade and Sturt Weitzman — during the second quarter. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Report: Mass Magecart attack affects outdated Magento software Hackers are reportedly targeting a specific set of e-commerce sites with malware. CSA Exclusive: Nikki Baird sheds light on retail technology trends During 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID. First Previous 433 434 435 436 437 Next Last
