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  • Dollar General to sell $450 million in senior debt

    Goodlettsville, Tenn. -- Dollar General Corp. said Wednesday it is offering $450 million in senior notes due in 2017.

    The retailer said it plans to use the proceeds, along with cash on hand and possible other borrowings, to redeem its outstanding senior unsubordinated notes.

    Citigroup, Goldman, Sachs & Co. and KKR are serving as joint book running managers for the offering. BofA Merrill Lynch, Barclays, J.P. Morgan, Wells Fargo Securities, Fifth Third Securities, HSBC, KeyBanc Capital Markets, and US Bancorp are co-managers.

  • Lowe's enlists Microsoft to improve customer service

    REDMOND, Wash. — Lowe's is engaging the services of Microsoft to help improve customer service. The company has agreed to implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.

    Office 365 will help the home improvement retailer improve customer service by providing collaboration tools to increase communication among its stores and employees.

  • Nielsen names new product winners

    Launching new products is difficult in the best of times, but winners of the 2012 Nielsen Breakthrough Innovation Award found ways to succeed during one the worst recessions in a generation.

    Nielsen announced recipients of the awards at its annual Consumer 360 event in Hollywood, Fla., this week after analyzing more than 11,000 new products in the United States between 2008 and 2010. Of the products evaluated, only 34 met award criteria. These products comprise less than 0.5% of all new product introductions during the period.

  • Consumer confidence in June dips to five-month low

    Washington, D.C. -- The Conference Board, in its monthly sentiment index released on Wednesday, said that confidence among U.S. consumers dropped in June for a fourth consecutive month, reaching a five-month low.

    The research firm’s sentiment index fell to 62, from a revised 64.4 in May. The slide in confidence raises the risk that the recently revealed slowdown in hiring will cause households to curb spending.

    The median forecast of 69 economists surveyed by Bloomberg News projected the U.S. confidence index would fall to 63.

  • Lowe's teams with Microsoft to improve customer service

    Redmond, Wash. -- Microsoft said Wednesday that Lowe's Home Improvement is engaging its services to help improve customer service. The retailer will implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.

    Office 365 will help Lowe’s improve customer service by providing collaboration tools to increase communication among its stores and employees.

  • Former Nordstrom exec joins board of shopper app developer

    Seattle — Former Nordstrom executive, Loretta Soffe, has joined the advisory board of Zoomingo, which creates shopping discovery apps that help consumers find the best sales in their local stores anywhere in the nation.

    Soffe spent 24 years at Nordstrom in buying, merchandising and product development. For the last 10 years, she served as EVP, general merchandise manager of women's, the largest division in the company with annual sales of $2.0 billion.

  • Safe shopping platform forms deals with two sports retailers

    HERMOSA BEACH, Calif. — Virtual Piggy, a provider of a technology platform that allows children to shop online in a parent-controlled environment, has formed agreements with sports retailers Spyder Surf and Tahoe Mountain Sports.

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