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Data & Analytics

  • HSN working with ForeSee to measure mobile customer experience

    Ann Arbor, Mich. -- ForeSee, a provider of technology-driven customer experience analytics, announced that it is working with leading multichannel retailer HSN to measure and analyze the customer experience of its mobile-optimized site and mobile apps with ForeSee's new Mobile On-Exit technology.

  • Kohl's 2Q disappoints, but retailer optimistic

    MENOMONEE FALLS, Wis. — Sales and earnings were disappointing at Kohl's, but the retailer remains optimistic heading into the fall.

    The retailer reported second quarter net income of $240 million, or $1 per diluted share, compared with $299 million, or $1.08 per diluted share, a year ago. Net sales were $4.2 billion, a decrease of 1% for the quarter. Comparable-store sales for the quarter decreased 2.7%.

  • GE Capital Retail Bank, Sam’s Club extend member credit card program

    Stamford, Conn. -- GE Capital Retail Bank, a consumer lending unit of General Electric Co., and Sam’s Club announced their multi-year agreement to continue providing the Sam’s Club credit card program to their Advantage and Business members.

    GE Capital’s Retail Finance business will continue to manage the Sam’s Club relationship and service the account.

  • Zoomingo adds BTS section to shopping app

    SEATTLE — Zoomingo, the shopping discovery app that helps consumers find the best deals in their local stores and online, has launched a new "back to school" section that lets parents and young adults find the best deals for their back to school essentials, whether they are on the go from their smartphone or from the convenience of their home computer. The new back to school section is available both in English as well as in Spanish through a newly released Spanish language version of Zoomingo's Android application.

  • Nordstrom Q2 profit falls 11%; accelerating expansion on Nordstrom Rack

    Seattle -- Nordstrom on Thursday reported an 11% decline in its second quarter profit, with its performance affected by the timing of its biggest sale of the year. The retailer also raised its profit and sales outlook for the year, and said it would accelerate the expansion of its Nordstrom Rack outlet-store concept.

  • NRF initiative takes on challenges of mobile retailing

    WASHINGTON — The National Retail Federation, in partnership with its member companies, has launched a new initiative to address the challenges and opportunities of mobile retailing.

  • Kohl’s Q2 profit beats expectations on cost controls; sales disappoint

    Menomonee Falls, Wis. -- Kohl’s Corp. reported a better-than-expected second-quarter profit amid efforts to control costs. Sales, however, disappointed.

    The retailer posted a second-quarter profit of $240 million, down from $299 million in the year-ago period.

    Net sales were $4.2 billion, down 1.0% from last year. Same-store sales decreased 2.7% for the quarter.

  • ComScore: Online spending up 15% in Q2

    Reston, Va. -- U.S. online retail spending reached $43.2 billion for the second quarter, up 15% over a year ago, according to comScore.

    It was the eleventh consecutive quarter of positive year-over-year growth and seventh consecutive quarter of double-digit growth. The top-performing online product categories were: digital content & subscriptions, consumer electronics, flowers, greetings and gifts, computer hardware, apparel and Accessories. Each category grew at least 16% over a year ago.

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