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Data & Analytics

  • Primark, London

    Value fashion retailer Primark’s new flagship on Oxford St. (at Tottenham Court Rd.) spans some 82,300 sq. ft. over four floors. Designed by Dalziel & Pow, London, the store has a bold, modern look,  complete with a faux tube station, a massive LED screen and colorful graphics. Digital integration is a key element, with specially commissioned brand films playing on the exterior wall of the elevator lifts. An animated store map is featured on the elevator walls and throughout the store to help with customer navigation.

  • Apple, Amazon lead loyalty list

    New York -- Results of the 16th annual Brand Keys Loyalty Leaders survey released Friday revealed that Apple, Amazon, Samsung, YouTube and Twitter have the most loyal followings.

  • Ikea commits to become energy independent

    New York -- The Ikea Group plans to become energy and resource independent by 2020, according to the chain’s new “People & Planet Positive” sustainability initiative.

  • GE Capital Survey finds retail CFOs worried about economy and healthcare costs

    New York -- Nearly half (49%) of retail CFOs expect their capital expenditures will increase in the next 12 months, a 19-point uptick that leads all industries, and 29% expect to consider additional financing for expenditures, also leading all industries. according to GE Capital’s latest semi-annual “U.S. Mid-Market CFO Survey.” (Retail respondents have revenues of $150 million and an employee count of 1,235, on average. Data comparisons are against the GE Capital Mid-Market’s CFO Survey executed in first quarter 2012.

  • Special Deliveries

    As we continue to witness the battle of brick-and-mortar versus online shopping, it’s interesting to see Walmart’s latest ploy to “one-up” their online competition. Their new Walmart To Go service is offering customers same-day delivery of online orders for just $10. While the initial test period is expected to last only through the holidays, the possibility that this could stick makes me think that Walmart To Go might ultimately have some huge implications for brick-and-mortar retail. The big question, of course, is will it work? Can Walmart pull it off?

  • Focus on: Logistics

    As convenience store operator Wawa expanded, it faced a logistics challenge: The company was adding more new stores, and its manually operated chilled warehouse had run out of room. Its production had outpaced its storage capacity, and the chain’s products were now being produced, staged on the warehouse floor and quickly shipped to make room for milk, teas and juices that were newly coming off the line. The distribution center’s storage space had surpassed maximum capacity.

  • Fewer Accidents, Better Aesthetics

    By Donald Landin

    If you’ve ever slipped and fallen on a wet surface, you’re not alone. Each year, poorly maintained floors are responsible for more than 2 million customer and employee fall injuries, according to the Consumer Product Safety Commission. The result: billions of dollars in medical, insurance and litigation costs for businesses.

  • Kroger appoints two senior VPs

    Cincinnati -- The Kroger Co. announced Marnette Perry has been named SVP, strategic initiatives and operations, and Michael Ellis has been named SVP, retail divisions. The appointments support Kroger's long-term growth plans announced last week.

    Perry recently led the team responsible for Kroger's "faster checkout" rollout, which the chain said has reduced customer wait times at checkout from an average of four minutes to 30 seconds.

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