Data & Analytics

By Victor Ho, CEO, FiveStars

Third quarter sales at Staples declined 2% to a little less than $6.4 billion and a host of previously announced charges resulted in the company reporting a loss of $569 million or 85 cents a share.

Bentonville, Ark. -- Wal-Mart Stores Inc. announced Wednesday it will officially launch its previously announced food-by-mail subscription service, called Goodies, which allows customers to trial sample-sized foods for a monthly fee.

Purchase, N.Y. -- A report released Wednesday by MasterCard Advisors, the professional services arm of MasterCard in partnership with Wells Fargo, found that spending at small retailers in October slowed to an increase of 4.2% year over year, down from a 5.8% growth rate in September.

This was the slowest year-over-year growth rate for smaller retailers in 2012, falling below the growth rate of total U.S. retail sales by one percentage point.        

The busiest shopping weekend of the year is just around the corner and retailers who don’t hit their sales plan won’t be able to blame the weather.

Whiting, Ind. -- Survey results released Wednesday by CouponCabin found that nearly a third (31%) of U.S. consumers feel that holiday shopping is starting too soon, with many stores opening their doors to shoppers Thursday, and in some cases, even Wednesday, night.

Stress is a factor, as many respondents reported that a variety of factors make Black Friday a nerve-wracking holiday. When asked which of the following stressed them out about Black Friday, U.S. adults said the following:

A new relationship with Citi Retail Services gives OfficeMax another benefit to tout when serving small business customers.

The retailer worked with Citi to launch the new store-branded credit card tied to the OfficeMax MaxPerk Rewards program which allows customers to receive a $25 reward for every $500 spent on qualified purchases. In addition, the no-annual fee product provides special financing offers, flexible payment options a dedicated line of credit for business expenses and detailed tracking of purchases.

Framingham, Mass. -- Staples Inc. reported Wednesday a loss of $596.3 million for the third quarter, compared with a profit of $326.4 million a year earlier. Without restructuring costs, the office supply retailer generated a profit that just edged Wall Street expectations.

Sales for the quarter dropped 2% to $6.35 billion, missing analysts’ expected $6.45 billion in sales.