Data & Analytics

Making better business decisions requires retailers to break down silos between company divisions, and deliver scalable predictive tools that allow managers enterprise-wide to sift through mission-critical information.

Chain Store Age talked with Andrea Morgan-Vandome, VP retail strategy and solution marketing, Oracle Retail, about the importance of business intelligence (BI).

What is the biggest change today related to retail analytics and BI? 

By Sam Khalilieh

Study after study has concluded that adding doors to medium temperature coolers (MTC) is a great solution for a variety of issues that plague retailers. Whether looking at energy use, operational costs, product safety or consumer comfort, there is no downside to adding doors. So why do so many overlook this very basic approach?

AT&T’s first-ever flagship is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. emporium, located at 600 N. Michigan Ave. in Chicago, also offers shoppers a peek into the future, with the first-ever retail demonstrations of the company’s new digital home security system and an example of how wireless technology can help driving via an on-site “connected” car.

Beijing -- Wal-Mart Stores announced a series of initiatives to make the company's supply chain in the United States, China and around the world more sustainable.

New York -- Consumers are expected to spend an average of $582 on holiday shopping this season, and 23% plan to spend more than $750, according to a survey by Accenture. And half of consumers (52%) expect to increase their spending by $250 or more.

Uniqlo has made its first move in an ambitious plan to become a major presence in shopping malls throughout the nation. The company, Japan’s largest retailer and a division of Fast Retailing Co., has jump-started its U.S. expansion with the opening of a 43,000-sq.-ft. store in Westfield Garden State Plaza, Paramus, N.J.

Eager to make more effective business decisions, many retailers are reevaluating their business intelligence strategies. With a renewed focus on breaking down enterprise-wide silos, retailers are making a move to the next generation of BI, which includes giving line and store managers access to predictive analytics tools and multifunctional views of data.

Retailers spend months developing smart, effective strategies across their in-store, Web and mobile channels each holiday season. But social media platforms such as Facebook and Twitter can be just as powerful in getting the message out to shoppers in the days leading up to Christmas.