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Data & Analytics

  • Office Depot adds PayPal to online payment options

    Boca Raton, Fla. -- Office Depot has added PayPal to its selection of online payment options, giving customers a secure way to pay for purchases.   

    Using PayPal on the chain’s website simplifies the online checkout process by providing shoppers with a quick and secure option to pay for purchases without sharing financial information, Staples said.

  • Saatchi ads digital talent

    The Saatchi & Saatchi X division of the Publicis Groupe named three new executives focused on digital media.

    Springdale, AR.-based Saatchi & Saatchi X said it hired Alan Segal as digital creative director, Brandon Viveiros as digital production director and Chance Chapman as senior digital strategist.

  • Honeywell reinvents, expands scanner capabilities

    Fort Mill, S.C. — Honeywell has introduced a next generation scanner said to offer retailers improved label reading properties and increase checkstand throughput.

  • Study: Top retailers leave 73% of customer tweets unanswered

    Chicago -- E-commerce and digital marketing company Acquity Group announced Monday social media findings that revealed the vast majority of retailers don’t respond to customer tweets.
     
    The 2012 Brand eCommerce Audit evaluated Interbrand's 2012 Best Retail Brands on customer engagement across major digital channels, including big browser, social and mobile.
     

  • MasterCard: Mid-season holiday spending growth slows

    Purchase, N.Y. -- A SpendingPulse report released Monday by MasterCard Advisors found that after a three-week recovery of retail spending growth that started two weeks after Superstorm Sandy and lasted through the week ending Dec. 1, a slowdown occurred in the week ending Dec. 8.  

    After a surge in growth in late November some key sectors such as Specialty Apparel slipped into negative growth in early December, according to the report.

  • Former PepsiCo exec sees light at new firm

    Jeremy Cage was named CEO of the global LED lighting firm Lighting Science Group.

    Cage, 48, was selected to lead the company based on his experience in building major brands, his success in developing commercially-appealing technologies and bringing them to market, as well as his distinguished track record of strengthening business models and improving operational efficiencies, according to a statement by Lighting Science Group.

    Cage replaces Brad Knight, who served as interim CEO while the board worked with an executive search firm. Knight will continue to serve as COO.

  • Nordstrom offers insight on Amazon competition

    Anxiety over Amazon.com is at an all time high this holiday season and a top executive at Nordstrom shared insights recently on competing successfully.

  • Recall in Aisle 5! The Importance of Retailers’ Compliance With Consumer Product Safety Regulations

    The rapidly changing world of consumer product safety is increasingly fraught with pitfalls for both retailers and manufacturers. The U.S. Consumer Product Safety Improvement Act of 2008 (CPSIA) made several significant changes to the law by instituting more onerous reporting obligations, heavier fines for failing to report, and prohibiting the sale of a recalled product, just to name a few. But the news isn’t all bad.

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