Data & Analytics

Cloud technology opens torrent of customer data for Chico's FAS

Maintaining a wealth of customer data has become a primary directive for retail IT departments. In recent years, retailers have been making substantial investments in solutions that collect and store data relating to their customers' purchases, behaviors, preferences, demographic characteristics and almost any other traits you can think of. But after all this data has been captured, what do you do with it?

Chicago – A growing demand for on campus food service exists among US college and university students, according to new data from Technomic. The latest Technomic College & University Trend Report shows that 69% of college students purchase food and beverage from on-campus foodservice facilities once a week or more. This is close to the 71% of college students who did so in 2009 and is a substantial gain from the 62% who paid visits to campus foodservice facilities once a week or more in 2011.

Dramatic growth and purchasing power of U.S. Latino population demands retailer attention

Americans' affinity for guns and ammunitions — especially among those anxious about a perceived diminishment of ownership rights — was on display this week as Smith & Wesson Holdings reported record sales and profits.

Retailers share online insights

Speakers at the recent Internet Retailer Conference & Exposition in Chicago discussed how the retail industry is using a number of digital technologies to assist performance in areas such as CRM, marketing, driving customer traffic and converting sales. Following are a few brief highlights:

Union, N.J. – Bed, Bath & Beyond Inc. reported positive financial results for the first quarter of fiscal 2013. Although net earnings fell from $206.8 million to $202.5 million, net earnings per diluted share increased roughly 4.5% from $0.89 to $0.93.

ARDEN HILLS, Minn. — Land O'Lakes has promoted Mike Macrie to the position of VP and chief information officer. Macrie replaced Barry Libenson, who after running IT for three years, left the company to be CIO at Safeway. 

Macrie joined Land O'Lakes in 2010 as VP and senior director of Ag Services IT.

Welcome to the new and improved Chain Store Age! We've changed the size of our magazine (yes, the pages are bigger — it's not your imagination), and updated the style and size of our type fonts with the goal of making CSA more reader-friendly and allowing us to incorporate more visuals going forward. We've also introduced a new logo, one that better reflects retailing's omnichannel environment.