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Data & Analytics

  • Build-A-Bear Workshop to open its first in-store shop, in FAO Schwarz

    St. Louis -- Build-A-Bear Workshop plans an in-store shop in the FAO Schwarz  Fifth Avenue flagship in Manhattan. Opening in early November, the location is the first Build-A-Bear Workshop store-within-a-store in the United States. (FAO Schwarz is owned by Toys “R” Us.)

  • Survey: Holiday shoppers seek deals, make plans

    Austin, Texas - The current state of the economy will drive 41% of consumers to look for ways to save money on their holiday shopping this year, seeking out bargains and coupons. According to the new annual holiday shopping and coupon usage survey from Offers.com, about half of people (51%) make a holiday gift list, and 62% set a budget for their holiday gift shopping.

    Other holiday-related findings from the survey include:

  • Lumber Liquidators plans expansion following Q3 results

    Lumber Liquidators increased its net income in the third quarter of fiscal 2013 58.4% to $20.4 million, from $12.9 million in the year-ago period.

    Net sales grew 24.5% to $254.3 million, from $204.3 million in the same period a year earlier. Same-store sales grew 17.4%, driven by a 9.8% increase in the number of customers invoiced and a 6.9% increase in the average sale.  

  • Arby’s, Cosi and Bareburger adopt PunchTab’s cross-channel loyalty solution

    Palo Alto, Calif. -- PunchTab, an omni-channel loyalty and engagement platform, announced that Arby’s Restaurant Group, Cosi and Bareburger have adopted PunchTab’s technology, and are benefitting by offering rewards to customers across multiple channels. In fact, research shows, customers are 2.5 times more likely to buy when engaged on multiple channels.

  • Report: Customer switch rates highest among retailers

    Despite having more data and insights into consumer desires and preferences, companies in the U.S. have failed to meaningfully improve customer satisfaction or reverse rising switching rates among their customers. As a result, there is a potential $1.3 trillion of revenue at play in the U.S. market represented by the ‘switching economy,’ according to new research released by Accenture.

  • Report: Seven-in-10 Americans holding back on spending

    New York - Almost three-in-four Americans are holding back on spending, according to a new Bankrate.com report, with stagnant income the most frequent reason (32%), followed by the need to save more (24%) and worries about the economy (20%). Just 27% of Americans say they are not holding back spending at all.

    Additional findings:

  • NRF: Retailers Add 15,200 Jobs in September

    Washington, D.C. -- The National Retail Federation calculated retail industry job gains at 15,200 in September, and 289,000 jobs year-over-year, a 2.4% increase over the same month last year and 2.0% higher than total private sector jobs over the past year.

  • SMS Assist receives backing from investment firm

    Pritzker Group Venture Capital, formerly New World Ventures, has invested $45 million in Chicago-based SMS Assist, a leading mobile and cloud-based facilities maintenance technology company.  
     

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