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Data & Analytics

  • Experian: Hispanics shop more online and are more responsive to mobile advertising

    New York -- Hispanic adults are more frequently visiting retailer websites than the average online population, according to Experian Marketing Services.

    During a 24-week period, from June 2013 through November 2013, Hispanics' market share of visits to Experian Marketing Services' Hitwise Retail 500 Websites was 21% higher on average than the online population. Further, the analysis found that this market share widened in October 2013 and continued to increase through November.

  • In 2023, the customer is king — really

    Change is constant, as they say, and we’ve all seen a lot of that, especially in the past few years. But as I look 10 years into the future, I think we’re actually in the early days of not just more change, but wholesale revolution, too. “Revolution” is a strong — and possibly overused — term. Why are the next 10 years different? Fundamentally, our customer has changed more in the past three years than in the past 30 and the pace of change is poised to accelerate in the coming decade.

  • Retail Forecast: Steady As She Goes

    Steady as she goes. That old nautical phrase, urging a firm hand on the wheel and an unwavering eye on the compass, seems apt for today’s retailers. While economic waters remain troubled, an improved economic forecast promises retailers a smoother route to profitability in 2014. 

  • Making the Internet safe, Akamai acquires Prolexic

    Leading cloud services provider Akamai Technologies strengthened its ability to protect the Internet with the acquisition of security solutions firm Prolexic.

  • Walgreens, Evanston, Ill.

    Walgreens has opened the nation’s first net zero energy retail store, in Evanston, Ill. (A net zero building produces energy equal to or greater than it consumes.)

    The new Walgreens features two wind turbines, nearly 850 solar panels and a geothermal heating and cooling system burrowed 550 ft. into the ground. Combined, the store’s energy-saving technologies and systems are expected to reduce its electricity consumption to 200,000 kilowatt-hours per year, which is about half of an average Chicago-area Walgreens’ store energy footprint.

  • Keeping Technology ‘Out of House’ with ITO

    Chain Store Age recently had the chance to discuss the increasing prevalence of information technology outsourcing (ITO) in the retail industry with Vijay Iyer, senior VP and global head at international technology and services provider HCL America Inc. Iyer explained how outsourcing various IT functions can help retailers better control technology cost and performance.

    Is ITO becoming prevalent among retailers?

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