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Data & Analytics

  • Gift card sales keep climbing

    Sales of gift cards in 2013 are expected to surpass $118 billion in sales, an 8% increase from 2012. CEB Tower Report research suggests that the widespread adoption of e-gifting, which experienced rapid growth from $300 million in 2012 to a predicted $3 billion in 2013, will provide scale for continued industry gains through 2016.

    In addition, open network branded cards grew from $41 billion to $44 billion, retailer card volume grew from $36 billion to $39 billion, and restaurant and miscellaneous segments held flat at $19 billion and $13 billion, respectively.

  • Report: Gift card sales in 2013 to top $118 billion

    Arlington, Va. -- Sales of gift cards in 2013 are expected to surpass $118 billion in sales, an 8% increase from 2012. CEB Tower Report research suggests that the widespread adoption of e-gifting, which experienced rapid growth from $300 million in 2012 to a predicted $3 billion in 2013, will provide scale for continued industry gains through 2016.

  • Report: Dept. of Commerce to issue facial recognition guidelines

    Washington, D.C. -- The U.S, Department of Commerce will reportedly start meeting with companies including Facebook, Apple and Wal-Mart in February 2014 to create voluntary guidelines for the commercial use of facial recognition technology. According to Bloomberg, the Department of Commerce plans to have formal guidelines ready for release in June 2014.

  • NRF: Half of holiday shoppers plan to finish shopping online

    Washington, D.C. -- According to NRF’s latest holiday survey conducted by Prosper Insights & Analytics, nearly half (49.9%) of holiday shoppers indicate they plan to do the remainder of their holiday shopping online, the highest percent in the survey’s 11-year history. As of Dec. 9, before the most recent weekend, 32 million holiday shoppers had not even started shopping.

  • Merchant Warehouse appoints SVP, strategic initiatives & product marketing

    Merchant Warehouse, a leading provider of payment technologies and merchant account services, has appointed Christopher Wuhrer as SVP, strategic initiatives and product marketing.

    With more than 18 years of experience in payments, e-commerce and mobile technology, Wuhrer will be responsible for driving the product vision, direction and go-to market strategies for the company's product and service offerings.

  • Retailers may have happy holiday after all

    More Americans now say they are loosening the purse strings in advance of the holiday season, and fewer say they are tightening their belts, according to a recent Citi national survey.

    Only 35% said they would be spending less than last year, reflecting the lowest level of holiday budget cutbacks since the financial crisis. As many as 63% of Americans plan to spend more (11%) or the same (52%) on holiday shopping this year.

  • Yankee Retail improves engagement with Yottaa Engagement Cloud

    North Franklin, Conn. – Home product e-commerce retailer The Yankee Retail Company has implemented Yottaa Engagement Cloud to optimize user engagement and business performance. Yottaa Engagement Cloud is an SaaS platform that monitors and optimizes user engagement to increase conversions and revenue across mobile and websites.

  • Survey: Four-in-10 consumers to spend less this holiday season

    New York - Nearly four-in-10 Americans (38%) plan to spend less this holiday season than they did last year, while 14% plan to spend more this year and 47% plan to spend about the same amount as last year. According to a new Bankrate.com report, Americans planning to spend less outnumber those planning to spend more in each age and income group.

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