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LLBean.com gets top marks on customer service
LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.
L.L. Bean was ranked number one for overall customer service and also in the email customer service area.
SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.
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Target data breach may affect 40 million customers
Minneapolis – Target confirmed that it suffered a major data breach that may have affected as many as 40 million credit and debit card transactions at Target stores between Nov. 27 and Dec. 15. Target said the information included customer name, credit or debit card number, and the card’s expiration date and CVV (the three-digit security code).