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Tech Notes
The customer experience is fueling IT spending like never before. That was my main takeaway from Oracle Retail CrossTalk 2012, which was held June 26 -28, in Chicago. The following are some insights and observations from a few of the speakers at the event.
Gary Penn, VP e-commerce, Quiksilver:
“Handheld traffic is growing exponentially, and so is the revenue. You have to address it. If you don’t, you are leaving a good part of your audience out in the cold.”
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TJX and Ross shine in June
New York -- As discounters such as Target, Stein Mart and warehouse club operator Costco posted disappointing same-store sales results in June, TJX Cos. and Ross Stores shone with gains that surpassed Wall Street estimates. TJX saw a same-store sales rise of 7% in June, beating the 4.2% rise predicted by analysts. Ross was up 7% for the month, after Wall Street forecast a 4.8% increase. Sales rose 12% to $886 million in June. Both chains raised their second-quarter profit forecasts.