Data & Analytics

Tyler, Texas -- Brookshire Grocery Company has deployed the cloud-based Retail 20/20 exception reporting solution from Agilence, Inc. to reduce shrink and improve in-store operations. Brookshire Grocery Company operates 152 stores in Texas, Louisiana, and Arkansas.

Irving, Texas – Michaels Stores has learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the company may have experienced a data security attack.

In a statement posted to its website on Jan. 25, Michaels said it is working closely with federal law enforcement and is conducting an investigation with the help of third-party data security experts to establish the facts.

Hudson's Bay Company has appointed Douglas Scovanner as EVP of finance and accounting, on an interim basis. Scovanner will support acting CFO with the day-to-day stewardship of the company’s financial planning, asset protection and accounting functions.

Prior to this appointment, Scovanner spent nearly two decades at Target, most recently as EVP and CFO.

London -- Retailer assumptions that displaying faces, large text and the word “free” on their websites will draw customer attention may not be correct. Recent analysis from an eye-tracking study by neuroscience artificial intelligence technology provider EyeQuant shows all three of these assumptions are less true than many retailers think.

In recent years, customer engagement has become much more of a mission-critical function for retailers. While nobody would argue that retailers must engage their customers in a way that recognizes the disruptive effects of leading-edge technologies like social and mobile, there is a priority that looms even larger. Namely, data security.

Insecure Data Creates Insecure Customers

Shoppers still love Apple products, as evidenced by record unit sales for the iPhone and iPad.
Apple sales increased 5.7% to $57.6 billion from $54.5 billion during the company’s first quarter ended December 28 thanks to record sales of its flagship products.

The company sold a record 51 million iPhones compared to 47.8 million last year and iPad sales increased to 26 million units from 22.9 million last year. The biggest percentage gain came from the Mac business where units sold increased to 4.8 million from 4.1 million.

RadioShack is set to debut a new advertising campaign in early February with the tag line, “do it together,” which is reminiscent of a long-running campaign that worked well for Lowe’s.

cloudBuy, a cloud e-commerce marketplace, has named Jonathan Holden as CEO for the Europe, Middle East and Africa (EMEA) region, reporting into the company's board.

The company will look to Holden to help drive expansion and oversee global partnerships, including Visa.