Data & Analytics

By Shelley E. Kohan, VP, retail consulting, RetailNext; instructor, Fashion Institute of Technology

Consumer confidence is 10 points higher than this time last year. Spring weather forecasts show April will be warmer than average for many areas. So, how can retailers optimize sales during this season? Learning from last year’s data and trends is a great place to start.

Asset protection has been given a high priority at Family Dollar where the operator of more than 8,000 stores said it plans to equip each of its locations with electronic article surveillance (EAS) equipment from Checkpoint Systems.

Checkpoint’s technology is already in 3,500 stores and the rollout, said to be one of the fastest in the retail industry, is occurring at a clip of about 120 stores each week.

San Jose, Calif. -- VeriFone Systems announced today that five devices in its PAYware Mobile line of EMV- enabled mobile point-of-sale (mPOS) devices have been approved by the Visa Ready Program. The program is designed to ensure that devices, software and solutions used to initiate or accept Visa payments are compatible with Visa’s requirements.
 
By adopting PAYware Mobile devices that are Visa Ready approved, merchants enjoy the benefits of secure electronic payment acceptance from virtually any location.
 

Cardtronics has extended its ATM services agreement with Walgreens, the company announced Wednesday. Cardtronics is a preferred provider of ATM services for Walgreens.  

Since the relationship began in 2004, Cardtronics has grown its ATM presence in Walgreens locations significantly — from fewer than 400 initially to roughly 3,250 today. The company is also the exclusive ATM provider for Walgreens in many states across the U.S.

The field of retail asset protection — like other aspects of the industry — is undergoing significant change as a host of complex new challenges related to data security and rapidly advancing technology join longstanding challenges related to workplace safety and shrink. 

Hoffman Estates, Ill. -- The U.S. Environmental Protection Agency (EPA) has recognized Sears Holdings with a 2014 Energy Star Partner of the Year – Sustained Excellence Award. Sears Holdings, an Energy Star partner since 1998, will be honored for its long-term commitment to energy efficiency.

The company's related accomplishments in 2013 included:

Jeffersonville, Ind. - The key to repeat customers is personalized communication from brands after purchases. According to a new survey of 1,000 U.S. consumers from multichannel customer engagement solutions provider Accent Marketing Services LLC, 86% of consumers say it’s important to have a positive experience after making a purchase.

Key findings in the report also include:

• Nearly half of consumers interact with brands after a purchase.

Deerfield, Ill. - Walgreens had March 2014 sales of $6.43 billion, an increase of 4.5% from $6.16 billion for the same month in fiscal 2013.

Same-store sales increased by 3.5% in March. Calendar day shifts positively impacted total same-store sales by 0.6%.