Data & Analytics

Heating, ventilation and air-conditioning technology is in the midst of a dramatic evolution brought on by a variety of factors, including regulations, retailers’ needs for technological sophistication, operational and cost efficiency, and ease of implementation and use. These and other topics were discussed in the SPECS session, “Evolution, Revolution: The Future of HVAC and Refrigeration.”

Session moderator Bob Keingstein, president of Boss Facility Services, asked panelists to discuss several pointed questions focused on different key areas of the evolution of HVAC.

Atlanta – Havertys reported declining year-over-year net income and sales during the first quarter of fiscal 2014, which the retailer attributed to a 0.9% drop in same-store sales and out-of-period gross profit adjustment in the first quarter of fiscal 2013. The company still plans to open three new stores in its largest markets.

Net income dropped 26% to $6.13 million, from $8.26 million. Net sales declined 2% to $181.7 million, from $186.1 million.

When it comes to success in retail, the old mantra of “location, location, location” has been largely replaced by “customer, customer, customer.” That was one of the themes of the SPECS workshop session, “It’s All in the Demographics.”

“Yes, it’s about demographics, but it’s more than demographics. It’s about the lifestyle embedded in the demographics,” explained Bill Stinneford, executive VP retail, Buxton, Fort Worth, Texas, which provides customer analytics for site selection, marketing and e-commerce.

Woonsocket, R.I. – Net income at CVS Caremark Corp. increased 18.3% to $1.1 billion in the first quarter of fiscal 2014, compared with approximately $1 billion a year earlier. Pharmacy services and retail pharmacy segments both benefited from the impact of increased generic drugs dispensed and slower growth in expenses.

Arlington, Va. -- The dominance of the mobile channel is illustrated in a new survey from the Consumer Electronics Association (CEA), which reveals that two-thirds (64%) of U.S. households now own smartphones, surpassing ownership of basic cell phones 51%) for the first time, according to a new study.

Smart retailers can succeed in a tight real estate market with limited capital

Even as the economy continues on a path of slow improvement, brick-and-mortar retailers still find themselves in a real estate market with few vacancies and even fewer new malls under construction. In addition, corporate management remains reluctant to expend any more capital than it feels is absolutely necessary to meet immediate needs.

Walgreens provided an up-close look at its new location in Evanston, Ill. — distinguished as the nation’s first net zero energy store — during a super-session at this year’s SPECS conference. Initial engineering estimates — which can vary due to the weather, store operations, systems performance and other factors — indicate that the store will use 200,000 kilowatt hours per year of electricity while generating 220,000 kilowatt hours per year.

Lenexa, Kan. – Four-in-10 (42%) college students around the country would "probably not" or "definitely not" make more mobile payments if they were widely available. A survey sponsored by Balance Innovations showed that another 42% reported they would use their mobile phone "somewhat more, depending on the retailer or purchase," and only 16% of those surveyed said they absolutely would use mobile payments "all the time."
 
Additional insights from the survey include: