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Data & Analytics

  • Spend less, build more is Walmart’s new slogan

    Walmart said its worldwide capital expenditure budget for the 2014 will range between $11.8 billion and $12.8 billion, roughly $200 million less than the company expects to spend during the current year, even as it adds more selling space.

  • CTPartners adds partner to consumer and retail practice

    CTPartners, a leading global retained executive search firm, has appointed Jefferey DeFazio to be a partner in firm’s consumer and retail practice based in San Francisco.

    DeFazio has worked with leading global brands in the consumer and retail industry, placing board members and senior executives in multinational companies, and has also recruited for smaller fast-growing private equity- and venture capital-backed organizations. He joins CTPartners from another major search firm where he spent three years leading the consumer practice on the West Coast.

  • RadioShack extends relationship with Citi Retail Services

    RadioShack has extended its long-term agreement with Citi Retail Services. Under the agreement, Citi will continue to provide service-enhancing solutions and analytics in support of RadioShack’s targets for growth.

  • Toys ‘R’ Us moves interim CEO into role permanently; names new U.S. president

    Wayne, N.J. -- Toys “R” Us announced that Antonio Urcelay has been named chief executive, effective immediately, after serving as the company’s interim CEO since May of this year. In other executive news, the retailer appointed a former Wal-Mart executive, Hank Mullany, as president of Toys “R” U.S., effective Nov. 5.

    Urcelay, 61, who joined Toys “R” Us in 1996, had been president of the company's Europe business before being named interim CEO.

  • Survey: J.Crew.com tops in overall customer service

    New York -- J.Crew ranked No. 1 overall in customer service in September for the third consecutive month, in a monthly survey by StellaService, the independent ratings provider that ranks online retailers according to their customer service. StellaService measures companies monthly across four service areas: phone, email, shipping and returns.

    Here is a look at the top finishers in the four individual categories:

  • HP releases Digital Marketing Hub

    Palo Alto, Calif. – HP Autonomy is releasing the HP Digital Marketing Hub, a new solution that enables marketers to deliver personalized experiences based on real-time analysis of diverse and massive volumes of information across multiple customer touchpoints. HP Digital Marketing Hub combines technologies from HP Autonomy, HP Vertica and HP Labs and leverages the HP Converged Cloud to provide advanced marketing analytics.

  • Skanska breaks ground on Seattle retail, office tower

    Seattle — Skanska USA Commercial Development Inc. has broken ground on 400 Fairview alongside its first major office tenant — Tommy Bahama.

    Skanska is the first developer to start work in the South Lake Union area of Seattle since the City Council rezoned the one-time industrial hub for office and retail.

    The 400 Fairview building will be a 13-story tower with 320,000 sq. ft. of office space and 17,000 sq. ft. of ground floor retail. Skanska is targeting LEED Gold certification on the building.

  • NRF: Shoppers cutting budgets this holiday season

    Washington, D.C. - Consumers will take a conservative approach to spending this holiday season. According to NRF’s holiday consumer spending survey conducted by Prosper Insights & Analytics, the average holiday shopper will spend $737.95 on gifts, décor, greeting cards and more, 2% less than the $752.24 they actually spent last year.  Despite this reduction in individual holiday budgets, NRF is forecasting holiday sales will increase 3.9% to $602.1 billion.

  • Survey: Retail holiday hires grow

    Chicago – More retailers are hiring extra holiday staff this year. According to a new annual holiday hiring survey from CareerBuilder and Harris Interactive, 39% of retail hiring managers reported that they plan to hire seasonal workers this year, up from 36% last year and 29% in 2011.

  • Mall traffic impacts Wet Seal forecast

    Foothill Ranch, Calif. – The Wet Seal Inc. revising its financial guidance for the third quarter of fiscal 2013 ending November 2, 2013. The company now expects to report a same-store sales increase in the low-single digits, compared to previously forecast mid-single digits, as well as a larger net loss than previously estimated.

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