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Data & Analytics

  • Report: Halloween sales to grow a slow 3%

    Los Angeles -- Faced with an uncertain economic and political environment and the first government shutdown in nearly two decades, Americans are expected to tighten their holiday budgets this year, beginning with Halloween, according to market research firm IBISWorld. Total spending on the holiday is anticipated to grow only 3% to $7.63 billion in 2013, compared to a strong 17.8% increase in 2012.
     

  • Coldwater Creek tech exec joins Kurt Salmon

    New York -- Management consulting firm Kurt Salmon appointed Deanna Emsley as a partner in the firm’s retail and consumer products Group.

    Prior to joining Kurt Salmon, Emsley was senior VP of inventory management and corporate strategy for women's clothing and accessories retailer Coldwater Creek, where she was responsible for sales, margin and inventory plans for all channels.

  • Snap Into the Customer Convenience Mindset

    SAP demonstrated a concept consumer app called “Snap” at its recent Retail Forum in Dallas. Snap provides customers with interactive 3-D assembly instructions for a vast array of products. The instructions are pulled from manufacturer CAD files and delivered via cloud after the customer scans a product barcode or QR code, with options such as zoom and audio. Snap even lets shoppers register products for warranties and automatically request replacement parts.

  • E-commerce, payment fraud high priorities for customer-facing firms

    New York -- E-commerce and payments fraud remains high on the agenda for consumer-facing organizations, according to a recent Deloitte online poll. Nearly half (47%) of executives and managers reported that fraud protection ranks as a "high priority" for their organization, and a further 8% cited this as their organization's number one priority.

  • Report: CVS creates loyalty profiles

    Woonsocket, R.I. – CVS is reportedly offering a new program to its ExtraCare loyalty program members, called myWeeklyAd, which creates a personalized profile with targeted product offers based on previous purchases. According to Wall St. Cheat Sheet, CVS spent about $7 million on the omnichannel program which is available on PC, tablet and smartphone.

  • Home Depot selects National Tenant Network for Pro Xtra site

    Atlanta - The Home Depot has selected National Tenant Network to assist property owners, managers and investors on its new Pro Xtra site. Home Depot's Pro Xtra will enhance existing Pro Desk programs, as well as add new benefits for members.

  • Omnichannel exec joins Kurt Salmon

    Management consulting firm Kurt Salmon has named Deanna Emsley as a partner in the firm’s Retail and Consumer Products Group.

    Emsley has nearly 25 years of experience in retail, specializing in planning, forecasting, distribution and omnichannel. She has worked as a consultant and in-house for top-tier brands, including Williams-Sonoma and Abercrombie & Fitch.

  • VeriFone unveils new POS and site management solutions

    VeriFone Systems, an electronic payments provider, has unveiled next-generation site management solution, Commander Site Controller, and Ruby2, a touchscreen point of sale solution.

  • Tractor Supply outlines company’s online strategy

    New York -- Tractor Supply CEO Greg Sandfort outlined the company's online strategy, borrowing phrases from other multichannel retailers.

    “We have to have our site geared to giving customers the options for any way they like to engage with us,” Sandfort said during the recent Goldman Sachs investor conference.

  • Interbrand Design Forum adds nine associates

    Dayton, Ohio -- Retail design and brand strategy firm Interbrand Design Forum has added nine new associates as business continues to grow with key retail and manufacturing  clients.
     
    Allen McCormick has been named executive director, overseeing relationships with key client partners. Becky Lau was hired as senior consultant, strategy and analytics. Aaron Stancik is also new to the Strategy & Analytics group where he will serve as a senior consultant working on projects for Michael Hill and FedEx.

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