Data & Analytics

By Kelly Kennedy, Senior VP of Enterprise Sales, Infogroup Targeting Solutions

By Anna Convey, OpenSpan

Dallas -- Chili’s Grill & Bar will bring tabletop tablets from Ziosk to all company-owned restaurants nationwide by the first half of 2014.

With the primary purpose of enhancing the guest experience, the Ziosk seven-inch tablet will be displayed on each table in the restaurant, giving patrons the ability to interactively peruse menu items and specials as well as order beverages and desserts. Customers can also use the tablets to play games together, share their real-time feedback with the brand and pay the check right at the table

New York -- Foot Locker, Inc. is introducing Six02.com, the e-retail extension of its Six:02 stores aimed at women. In addition to offering a full assortment of women’s athletic apparel and products, the site features the Get Fit Guide, a custom online tool to lead customers through the product offerings to find the perfect fit, style, and product based on preferred workout activity and body shape.

Conshohocken, Pa. -- Ikea plans to incorporate the largest geothermal heating and cooling system in the state of Kansas (and neighboring Missouri) in its upcoming store in Merriam, Kan. The 359,000-sq.-ft. store is now under construction.

The related drilling and underground work should be complete by winter, with the system operational when the building opens in fall 2014. The Ikea Merriam will be the second U.S. Ikea location with geothermal technology. (In 2011, Ikea opened a store Centennial, Col., that uses geothermal technology.)

Ottawa, Ontario -- The Canadian government is reportedly seeking to boost penalties for retailers caught using “zapper” software that can delete or modify transactional data in electronic POS systems to illegally hide sales.

Teaneck, N.J. – Physical stores remain critically important to omnichannel commerce. Results of the fourth annual Cognizant Customer Experience Study show that for consumable products, 75% of shoppers still prefer to make an in-store purchase.

Chicago -- Retail sales are forecast to rise 2.4% during the holiday season of November and December while total retail traffic will decrease 1.4% as compared to the year-ago period, according to ShopperTrak, a leading provider of shopper analytics. The company also notes that retailers have less time to capture peak holiday spending: There are only 25 days lie between Black Friday (Nov. 29) and Christmas this year, compared to 31 days in 2012. And unlike last year, consumers have only four (not five) full weekends to shop.

Hoffman Estates, Ill. -- Sears Holdings Corp. on Monday said it plans to obtain a senior secured term loan facility of up to $1 billion to help lower borrowings under its revolving credit facility.

The company said that the term loan would be issued under its existing credit agreement, which provides for a $3.28 billion revolving credit facility.

The term loan is expected to mature in June 2018.

Canton, Mass. -- Dunkin' Brands Group announced that David Starmer has joined Dunkin' Brands as VP - IT, store systems, and Paul Zaher has joined the company as VP - IT, marketing systems. Both will report directly to Jack Clare, senior VP and CIO for Dunkin' Brands.

Zaher joins Dunkin' Brands from Express, where he directed e-commerce and other marketing systems.  

Starmer joins Dunkin' Brands from Papa Murphy's International, where he directed in-store technology solutions.