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Data & Analytics

  • Study: Twitter users are strong holiday shoppers

    San Francisco –- Compared to non-users, Twitter users start holiday shopping earlier, spend more and are more prone to impulse purchases. According to a new study conducted by brand research firm DB5 for Twitter, more than a third (34%) of Twitter users have already begun thinking about holiday shopping, and 81% say they love holiday shopping, compared to 56% of non-users.  

  • Analysis: Lackluster Sales Set Stage for Humbug Holiday

    By Craig Johnson, Customer Growth Partners   With a third straight year of dismal retail spending, American consumers will generate only a lackluster 3.4% year-over-year increase in holiday sales, well below the 5% pace in 2010 and 2011, according to Customer Growth Partners’ 14th Annual Holiday Forecast.   

  • Clickstop gets creative with employee development

    Clickstop, a multi-brand online retailer, has promoted Sarah Watson to Director of Business Development, moving supplies, for the company’s largest online store, USCargoControl.com.

    This promotion is in line with Clickstop’s focus on strength-based approach to employee learning implemented in 2014.  Watson's natural drive to achieve goals, anticipate obstacles, seek consensus and organize work to improve collaboration has propelled her into this new role, according to the company.

  • Weis Markets grows Q3 net income

    Sunbury, Penn. –- Weis Markets Inc. reported net income of $13.7 million in the third quarter of fiscal 2014, a 17% increase from $11.7 million in the same period a year earlier. The elimination of a one-time severance charge and impairment charge from the loss of four properties helped boost net income for the quarter.   Net sales increased 3% to $683.9 million from $661.4 million, while its same-store sales increased 2.6%.   

  • Nielsen: Holiday spending to increase 1.9%

    New York –- Holiday spending among U.S. consumers is expected to rise 1.9% in 2014 compared to the prior year. According to the 2014 Nielsen Holiday Retail Sales Forecast, which surveyed more than 25,000 demographically representative American households in September, 25% of respondents had already started holiday shopping in September.

  • Report: Black Friday top date for card present fraud

    San Mateo, Calif. –- Last year, Black Friday was the top date for “card present” (CP) fraud, where a payment card is presented in a store for unauthorized usage. Data science company Feedzai analyzed data representing $750 billion in payment volume and more than 17.5 billion transactions in both card present (CP) and card not present (unauthorized online card purchases, or CNP) environments.  

  • GNC beats Street with Q3 profit

    Pittsburgh –- GNC Holdings Inc. reported a decrease in profit for the third quarter of fiscal 2014 but still beat Wall Street expectations. Net income totaled $64.3 million, down 13% from $73 million the same quarter a year earlier.  

  • Report: Hackers hit mobile payment service CurrentC

    New York –- CurrentC, a mobile payment service still in pilot mode from a group of retailers known as the Merchant Consumer Exchange (MCX), has reportedly been hit by hackers. According to CNN, MCX has sent a warning to participants in the CurrentC pilot that criminals obtained access to the email addresses of all consumers who have signed up for the service.  
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