ABC Supply creates new role to address customer connectivity

Kathy Hendricks, who had overseen ABC Supply’s information technology function for 28 years, most recently as VP and chief information officer, has been appointed to the newly created position of executive director of customer connectivity.



In her new role, she will lead ABC Supply’s strategic initiative to design, develop and implement the new information technology services that will connect ABC Supply to its customers and make it easier for its customers to run their businesses.



“With the advent of mobile platforms, our customers have made it very clear that they have a strong desire for enhanced connectivity with ABC Supply. Mobile engagement will be essential for ABC Supply to continue to deliver great customer service,” said ABC Supply president and CEO Keith Rozolis.



ABC Supply is based in Beloit, Wis., and operates more than 450 branches in 45 states.