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Data & Analytics

  • Report: Samsung hires Apple store designer

    San Jose, Calif. – Samsung has reportedly hired a high-level store designer from Apple. According to multiple media reports, the U.S., telecom unit of Samsung recently hired Tim Gudgel, a five-year veteran store designer at Apple, as VP and GM of retail sales operations.

  • Target data breach may affect 40 million customers

    Minneapolis – Target confirmed that it suffered a major data breach that may have affected as many as 40 million credit and debit card transactions at Target stores between Nov. 27 and Dec. 15. Target said the information included customer name, credit or debit card number, and the card’s expiration date and CVV (the three-digit security code).

  • Target’s big data breach could prove costly

    Target early Thursday confirmed widespread media reports that it suffered a major data breach that affected as many as 40 million credit and debit card transactions during a period that began the day before Thanksgiving through December 15.

  • Hershey eyes growth in China with Golden Monkey

    North America’s largest chocolate producer has acquired an 80% ownership interest in the manufacturer of China’s popular Golden Monkey confectionary and snacks brand.

  • Rite Aid gaining momentum for 2014

    Rite Aid modestly increased its full year sales forecast following the release of third quarter results and said it will aggressively expand its “Wellness” format as it looks to drive greater growth in 2014.

  • LLBean.com gets top marks on customer service

    LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

    L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

    SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

  • Pier 1 continues reaping omnichannel strategy rewards

    Pier 1 is touting the progress it’s made with its 1 Pier 1 omnichannel strategy, following financial results for the third quarter. Pier1.com continued to outperform the company’s expectations with increases in traffic and conversion, and representing more than 4% of total sales in the quarter.

  • eBay seals deal with Braintree

    eBay has completed its previously announced acquisition of Braintree, a global payment platform powering the next generation of leading online and mobile-first startups.

    In accordance with the terms of the acquisition agreement announced Sept. 26, eBay acquired Braintree for total consideration of approximately $800 million in cash.

  • RetailNext: Upcoming weekend will be a ‘monster’ for stores

    New York -- The initially predicted “super weekend” (Dec. 21 and Dec. 22) will now become a “monster weekend” for brick-and-mortar stores, according to RetailNext, whose analysts predict a low single-digit uptick in traffic for brick-and-mortar stores, which will translate into an estimated 5% sales growth this weekend, resulting from improved conversion. The impact of last weekend’s snowstorm, coupled with the online shipping cutoffs, makes this weekend for brick-and-mortars even more substantial.

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