Data & Analytics

New York -- While retail and consumer organizations have made significant security improvements, they have not kept pace in today’s business environment and are relying on yesterday’s security practices to combat current business threats and risks, according to PwC US’s recently released 2014 Global State of Information Security Survey.

Armonk, N.Y. -- In five years, buying local will beat online. That is one of five predictions that appear on IBM’s eight annual “IBM 5 in 5” forecast, which the company describes as a list of innovations that have the potential to change the way people work, live and interact during the next five years.

Camp Hill, Pa. – Rite Aid reported a solid 15.5% increase in net income during the third quarter of fiscal 2013, to $71.5 million from $61.9 million in the year ago period.  Lower interest expense and lease termination and impairment charges helped drive Rite Aid’s net income growth.

In addition, revenues grew about 2% to $6.4 billion from $6.2 billion, primarily due to a 3.5% increase in pharmacy same store sales. Same-store sales rose 2.3%.

Los Angeles – Beauty, cosmetics and fragrance stores should experience 2.7% growth in sales to $13.1 billion during 2013. Industry revenue is expected to grow at an average annual rate of 0.8% from 2008 to 2013, according to business intelligence firm IbisWorld.

New York – LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

Port Washington, N.Y. -- In the week following Thanksgiving 2013 (Dec. 1 – Dec. 7, 2013), sales of mailing and shipping products were up 13% to $13.3 million, compared the previous year (Nov. 25 – Dec. 1, 2012). In addition, new analysis from The NPD Group indicates that within shipping and mailing categories, wrapping sales were up 52%, mailer sales rose 17% and packing tape sales grew 14%.

By channel, mailing and shipping product sales rose 14% in the brick-and-mortar channel compared to the same period a year earlier and 3% online.

Fort Worth, Texas – Pier 1 Imports boosted net income and sales during the third quarter of fiscal 2014 compared to the same period in the prior year, partially aided by strong Thanksgiving weekend performance. Net income totaled $26.8 million, up 13% from $23.7 million.

Total sales for the third quarter were $465.5 million, a 9.6% increase from $424.5 million in the year-ago quarter.

Same-store sales rose 6.9%, primarily attributable to increases in conversion rate and higher average ticket.

San Jose, Calif. – Samsung has reportedly hired a high-level store designer from Apple. According to multiple media reports, the U.S., telecom unit of Samsung recently hired Tim Gudgel, a five-year veteran store designer at Apple, as VP and GM of retail sales operations.

Minneapolis – Target confirmed that it suffered a major data breach that may have affected as many as 40 million credit and debit card transactions at Target stores between Nov. 27 and Dec. 15. Target said the information included customer name, credit or debit card number, and the card’s expiration date and CVV (the three-digit security code).

Target early Thursday confirmed widespread media reports that it suffered a major data breach that affected as many as 40 million credit and debit card transactions during a period that began the day before Thanksgiving through December 15.