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Data & Analytics

  • Zappos restructures management

    Zappos is reportedly instituting a radical overhaul of its management structure that will eliminate traditional managers and flatten the corporate hierarchy, even eliminating internal job titles. According to the Washington Post, this management structure is known as a “holacracy.”

  • Coupons.com acquires Yub

    Coupons.com, a leading provider of digital printable coupons, digital paperless coupons and mobile promotions, has acquired Yub. Terms of the deal were not disclosed.

    Yub allows consumers to link digital offers and promotions to payment cards for instant savings when they use the cards for in-store purchases. Merchants, retailers and restaurants can easily track offers from online clicks to offline purchases. Coupons.com plans to bring its scale, affiliate network reach and merchant base to the Yub platform to increase consumer adoption.

  • Belk enlists Accenture in search to be seamless

    An omnichannel transformation initiative underway at department store retailer Belk is being executed with the aid of Accenture following a recent agreement between the operator of 300 stores and the global management consultancy.

    Accenture has worked with Belk previously, but the recently announced agreement brings the consultant and retailer closer together as Belk looks to improve on its ability to provide customers a more seamless experience as part of its wide-ranging Omnichannel Transformation Initiative.

  • Raley's launches social media rewards program

    Supermarket chain Raley's Family of Fine Stores has hired an Austin, Texas-based company to help it launch a new social media rewards program.

  • Ahold USA set for online growth

    Ahold USA has opened 120 pickup points for online orders as of the end of 2013. The company hopes to triple its online food sales by 2016, and said the opening of pickup points in the United States and Europe would be an important part of reaching that goal.

    Most of the pickup points in the United States are operated under the Stop & Shop, Giant Food of Landover, Md., and Giant Food Stores of Carlisle, Pa., banners. The 120 pickup points compare with only eight a year ago.

  • 2013 – The Year the Customer Took Over

    Looking back on 2013 (and as always, it’s amazing how quickly “look back” time arrived), the biggest single trend in retail IT has been customers using connective technology to take control of the shopping experience. And retailers should be thrilled.

  • vPersonalize.com launches custom online store

    San Francisco -- Custom apparel and accessory provider vPersonalize.com has launched a new full-custom, online store for customers to design and buy their own personalized apparel and accessories.

    vPersonalize.com features a Web-based configurator that allows consumers to design directly on a 3-D model of a T-shirt, backpack or bag and get it custom-made almost exactly as seen.

  • Report: New ‘Coinye West’ digital currency debuts Jan. 11

    A new form of digital currency will reportedly soon be competing with Bitcoin. According to multiple media reports, the currency, known as “Coinye West,” will launch at 11 p.m. ET on Saturday, Jan. 11.

    According to the Coinye West website, the currency will use a Scrypt algorithm and have a maximum number of 1,333,333,333. The site also promises that password-protected, encrypted archives containing the binaries and source for the wallet and daemon will be released before launch and that Coinye West is digital currency “for the masses.”

  • Report – Wal-Mart recalls fake donkey meat in China

    Bentonville, Ark. — Wal-Mart is reportedly recalling donkey meat it sells in China after testing revealed the meat contained fox DNA. According to Bloomberg, Wal-Mart detected fox DNA in samples of donkey meat from Chinese supplier Dezhou Fujude Food Company Ltd., and has since withdrawn all products from the company from its shelves.

  • Report: Dec. in-store holiday sales up from 2012

    San Francisco — In-store holiday sales during December 2013 are expected to come out ahead of in-store holiday sales during the same month in the previous year. Retail analytics provider Euclid analyzed nearly 25 million domestic shopping sessions during December, revealing that shopper traffic and window conversion improved as heavy promotions kept holiday shoppers coming.

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