Data & Analytics

By Punit Kulkarni, Symphony Analytics

Redwood Shores, Calif. – Oracle has released Oracle Retail version 14, encompassing new features and functionality across its complete offering of retail business solutions. The enhanced suite of solutions is designed to enable relevant customer engagements across touchpoints, target assortments, drive improved efficiency from inventory and help reduce total cost of ownership.

Deerfield, Ill. -- Walgreens had December sales of $7.20 billion, an increase of 7.2% from $6.72 billion for the same month in fiscal 2013.

Indianapolis -- For the third fiscal quarter of 2014, Hhgregg estimates net sales to be approximately $707.1 million, a decrease of approximately 11.6% as compared to net sales of $799.6 million reported for the third fiscal quarter of 2013.

Las Vegas – Zappos is reportedly instituting a radical overhaul of its management structure that will eliminate traditional managers and flatten the corporate hierarchy, even eliminating internal job titles. According to the Washington Post, this management structure is known as a “holacracy.”

Seattle – Jeff Bezos, founder and CEO of Amazon.com, reportedly had to be flown from the Galapagos Islands in Ecuador on Jan. 1, 2014 for emergency treatment of a kidney stone attack. According to NBC News, the Ecuadorian navy flew Bezos by helicopter from a cruise ship to his private jet, which then took him to the U.S. treatment.

Amazon.com sources indicated that Bezos did not require surgery and is doing well.

Salt Lake City – Overstock.com plans to appeal the tentative ruling of a California trial court, which prohibits the company from comparison price advertising unless done in conformity with new court-mandated practices, which the company says diverge widely from industry standards.

Minneapolis – Caribou Coffee has launched its new loyalty program, Caribou Perks. Customers can register by text or online.

Last week, I looked back at 2013 and how the biggest single trend in retail IT was customers using connective technology to take control of the shopping experience. This week, I look forward to the new year of 2014, when the biggest single trend in retail IT will be customer disruption.

Spindle, a leading provider of mobile commerce solutions, has acquired Los Angeles-based Yowza!!, a leading provider of mobile couponing technology. As a result of the transaction, Spindle will integrate its MeNetwork mobile marketing services with the Yowza!! mobile couponing solution to deliver an end-to-end mobile commerce service.

The new mobile commerce offering will have an existing user base of nearly 2 million consumer downloads, and approximately 95,000 merchant locations.