Data & Analytics

Columbus, Ohio – Big Lots Inc. came up smaller than Wall Street expected with its fiscal performance in the third quarter of fiscal 2014. Net loss shrank to a higher-than-expected $3.44 million from $9.52 million in the same quarter the prior fiscal year.
  Net sales marginally grew to $1.11 billion from $1.1 billion, and same-store sales increased 1.4%. The company expects low-single-digit increases in same-store sales for the fourth quarter and full fiscal year 2014.
 

Struggling retailer Francesca's has named specialty retailing veteran Michael W. Barnes as president and CEO.

Greg Brenneman, chairman of the board since 2010, was named lead director.

Barnes had been CEO at Signet since 2011 and led Signet’s $1.46 billion acquisition of Zale Corp. Before that, he spent more than 25 years at the fashion company Gossip Group Inc., becoming president and chief operating officer in 2007.

San Francisco — Shopping activity increased slightly from October in November 2014, but slumped compared to November of the previous year. Monthly retail benchmarks from in-store analytics provider Euclid reveal that  traffic lagged significantly throughout the month, with Black Friday also failing to match the previous year as deals were more distributed across time and channels.   

Adam Kujawa, head of Malware Intelligence at Malwarebytes Labs, research arm of the anti-malware company: “It looks like the payment systems for (Bebe’s) U.S. stores were attacked, meaning that most likely they were all using the same software/hardware that had the same vulnerability. Unfortunately, without additional technical explanations, exactly what was vulnerable on those systems will remain a secret and we can only hope that the same vulnerability isn’t going to be used against another retailer.”

Brisbane, Calif. — It’s been a little while since the last report of a major retail data breach, but that period of tranquility is over. Bebe Stores Inc. has confirmed that a cyberattack “focused on and limited to” data from payment cards swiped in its U.S., Puerto Rico and U.S. Virgin Islands stores occured between Nov. 8-26, 2014.   

Omnichannel retailing is increasing the reach companies have to their customers, but the strategy is also increasing customer expectations.

According to a survey of marketing decision-makers in omnichannel consumer products organizations from SAP, 86% of respondents agree that omnichannel has meant that customer and consumer expectations of the organization have increased. Eighty-six percent also agree that the benefits of investing in an omnichannel approach to consumer sales clearly outweigh the challenges.

Nashville, Tenn. — Genesco Inc. announced that James S. Gulmi, senior VP and CFO, will retire at the end of its current fiscal year.  He will be succeeded as CFO by Mimi E. Vaughn, the company's current senior VP —strategy and shared services.   Gulmi, who has served as Genesco's CFO since 1986, will continue as senior advisor to the company for at least the  next year.    

Genesco detailed succession plans for its CFO on a day that the company also reported weaker-than-expected earnings for the fiscal third quarter and lowered its outlook for the full year.