Data & Analytics

Normanton, U.K. – U.K.-based discount retailer Poundworld is embarking on an IT overhaul with global retail IT services provider PCMS to support its long-term growth plans. The 10-month project will see Poundworld implement a range of new IT systems to improve customer experience, efficiency and store management.   

Mark Dunson, Emerson Climate Technologies   Supermarkets are utilizing data-driven approaches to offset a moderate economy, varying consumer behavior and the continued rise of online competitors. Achievement often depends on reacting well to difficult issues or, better, getting ahead of the next obstacles. There's no telling how the year will develop, but there are several clear challenges and opportunities for savvy supermarkets in 2015.   

Time and again in 2014 the vulnerability of retailers’ information systems became apparent with Staples the latest major chain forced to admit an inability to protect customers’ personal information.

Now Staples has released more information about its data breach in September.

Calvin Klein is aggressively expanding its e-commerce capabilities in an effort to directly sell the brand in more than 20 countries by the end of 2016, the company announced.

Framingham, Mass. – About 1.16 million customer payment cards may have been exposed in a security breach at Staples Inc. earlier this year. In an update on the breach situation, Staples said that criminals deployed malware to some POS systems at 115 of its more than 1,400 U.S. retail stores, providing access to data from purchases made from July 20 through Sept. 16, 2014. 

Orem, Utah – Checking the Yellow Pages for various types of information is a time-honored tradition, but now consumers can use the mobile version to find products. App developer Avantar is releasing a feature in the Yellow Pages app that lets shoppers pinpoint locations of products.  

Austin, Texas - Epicor Software Corp. is launching a strategic partnership with integrated payment solutions provider AJB Software Design, Inc. to simplify and secure electronic payment acceptance at the point-of-purchase, enabling retailers to accommodate new and emerging methods of payment and comply with security best practices such as the forthcoming Europay, MasterCard and Visa (“EMV”) initiative.   

Manhattan residents now have the opportunity to receive Amazon deliveries faster than ever before.

Prime Now, the newest benefit for Amazon Prime members, offers one-hour delivery on tens of thousands of products through a mobile app. Prime Now is powered by Amazon’s network of fulfillment centers that utilize high-end technology to speed up order delivery times for customers.