Data & Analytics

New York -- Neiman Marcus Group on Thursday posted a statement on its website in which it said that, to its knowledge, customers' Social Security numbers and birthdates were not stolen during its holiday security breach. Last week, the retailer revealed that some of customers' payment information had been stolen and that the thieves had made unauthorized charges.

The malicious attack on Target which resulted in a massive data breach has spawned a “we’re all in this together” attitude among the nation’s retailers with the National Retail Federation spearheading the charge for common sense consumer protection measures.

Foremost among them is usage of the more secure Chip and PIN technology in credit and debit cards that offers better encryption of data than the magnetic stripe cards that are prevalent in the U.S.

Adverse weather conditions as well as power outages in some of Dollarama’s core markets throughout December 2013 resulted in a significant reduction in store traffic and the temporary closure of approximately 80 stores, for periods ranging from a few hours to two consecutive days. The majority of the impacted days occurred during the two weekends leading up to Dec. 25.

As the holiday dust clears and we settle into a new year, it’s only fitting that retailers take a moment to reflect on successes of 2013 and identify opportunities for 2014. How can we be more efficient this year? Can we waste less while producing more? Where can we make simple adjustments that add up to big bottom line savings?

Overstock.com has reason to celebrate after a district court in Salt Lake City, Utah, ruled in the online retailer’s favor, denying breach of contract and other claims for damages of $1.7 million.

The company said that in Haddadin v. Overstock, two brothers asserted they were entitled to damages of $1.7 million, plus future royalties, when the it contracted with Ed and Ayman Haddadin for the creation of an auto sales store on the e-tailer's website.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”

Matrix, a professional hair care and hair color company that is a subsidiary of L'Oréal USA, is aiming to transform the professional hair styling experience with a new program that features Google Glass.

Washington, D.C. — The Fairfax County Board of Supervisors has approved the rezoning application for Combined Properties’ Penn Da Plaza in Alexandria, Va. The project will completely redevelop the current retail center and replace it with a mixed-use project containing up to 400 new apartments, 41 townhomes and 35,000 to 45,000 sq. ft. of community retail. Combined Properties plans to anchor the retail component with a specialty grocer.

Minneapolis – Target Corp. will reportedly testify about its recent massive holiday data breach in a Congressional hearing in early February 2014. According to Reuters, a Congressional commerce, manufacturing and trade subcommittee headed by Rep. Lee Terry (R-Neb.) will investigate large data breaches and their effect on consumers.

New York – LLBean.com was ranked No. 1 in customer service among all major online retailers during the month of December 2013. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, LLBean.com snared this honor for the second consecutive month.