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Data & Analytics

  • Communication Breakdown: Consistent Shopping Experience Affects In-Store Sales

    By Greg Van den Heuvel, Pitney Bowes Software

    Black Friday traditionally marks the first day of the holiday shopping season. During the most recent holiday season, millions of Americans have participated in the shopping frenzy, which according to CMO.com, accounts for nearly 40% of all annual sales. Black Friday weekend alone accounted for 133 million American shoppers, diving deep into discounts, hoping to land the best deal and get a head start on their holiday shopping.

  • Wet Seal gets $27 million default notice

    Embattled teen retailer Wet Seal Inc. has defaulted on $27 million in senior convertible notes and related costs.

    In a regulatory filing, Wet Seal said the total amount due is equal to $28.8 million, plus costs of collection, attorneys’ fees and disbursements.

  • IBM: Holiday online sales surge 13.9%

    Armonk, N.Y. – It was a very happy holiday for online and mobile retailers in 2014. According to IBM Digital Analytics Benchmark data for the 2014 holiday period (Nov. 1 - Dec. 31), online sales surged, as did mobile sales and traffic.

    Online sales were up 13.9% from the same period in 2013. Mobile traffic accounted for 45% of all online traffic for the 2014 holiday season, an increase of 25.5% year-over-year. Mobile sales accounted for 22.6% of all online sales for the 2014 holiday season, an increase of 27.2% year-over-year.

  • Amazon sellers set a record in 2014

    The more than 2 million sellers who comprise the Amazon Marketplace sold more than 2 billion items worldwide in 2014, as more and more businesses relied on the retail giant’s fulfillment capabilities.

    Marketplace transactions accounted for 40 percent of all products sold through the retail giant last year, the company announced. Also, the number of items sold by Marketplace sellers doubled from 2013 even though the number of Amazon sellers remained the same.

  • Staples extends CommerceHub partnership

    Framingham, Mass. - Staples has negotiated a multi-year contract with CommerceHub, extending its decade-long partnership with the virtual inventory platform.

    “CommerceHub’s platform and service are reliable and invaluable assets in helping Staples effectively expand inventory, manage suppliers and coordinate fulfillment,” said Peter Scala, senior VP e-commerce. “Our continuing partnership is essential to maintaining successful operations as Staples continues to develop its Staples Exchange marketplace platform.”

  • Amazon: Sellers had ‘record-setting’ year in 2014

    Seattle -- Amazon is not a company to shy away from touting its success. On Monday, the online giant announced that third-party sellers on Amazon Marketplace sold a “record-setting” more than two billion items worldwide in 2014, and that the number of its sellers adopting the Fulfillment by Amazon (FBA) service grew more than 65% year-over-year worldwide.

  • Chick-fil-A investigating possible data breach

    Atlanta -- The new year has brought news of a possible new data breach. Chick-fil-A acknowledged on Friday that it has received reports of potential “unusual activity” involving payment cards used at a few of its restaurants and that it was investigating whether a data breach had taken place.

    “We take our obligation to protect customer information seriously, and we are working with leading IT security firms, law enforcement and our payment industry contacts to determine all of the facts,” the company said in a statement.  

  • Chick-fil-A probing possible data breach

    The new year has brought new news of another data breach, this time involving fast food chicken giant Chick-fil-A.

    Chick-fil-A Inc. confirmed it is investigating reports of potential unusual activity involving payment cards used at its restaurants. The Atlanta-based chicken chain said it received the initial report from its payment industry contacts late on Dec. 19.

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