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Data & Analytics

  • Fiscal fitness begins with a price-match diet

    By Rodney Mason, CMO, Parago

    When the 2013 holiday shopping season ended, it resulted in sluggish results for U.S. retailers.  Price-match policies worked to fend off some showrooming, but these discounts also ate up margins at a very unhealthy rate.

    A recent national shopper behavior study by Parago found that:

    • The majority of smartphone owners showroom and regularly make purchases on their phones while in-store;

  • Report: Consumer sues Michaels for data breach

    Irving, Texas – An Illinois consumer has reportedly filed a lawsuit against Michaels Stores in federal court relating to the retailer’s possible recent data security breach. According to Bloomberg, Illinois resident Christina Moyer filed suit in Chicago federal court on Monday, Jan. 27, claiming the retailer broke an implied promise to protect the personal data of her and other consumers.

  • Gymboree deploys Oracle Commerce

    Redwood Shores, Calif. -- The Gymboree Corporation has selected Oracle Commerce to support its full range of international e-commerce sites for its Gymboree, Janie and Jack, and Crazy 8 brands.

    In addition to Oracle Commerce, Gymboree also intends to implement Oracle WebLogic Suite.

  • eMeal adds online meal plan for Costco customers

    Issaquah, Wash. -- Online meal planning service eMeals has debuted a new Costco Classic Family Plan that delivers 14 Costco-focused dinner menus to a customer’s smartphone or computer inbox every two weeks. Designed to take full advantage of Costco promotions and volume packaging, each installment includes family-friendly entree and side-dish recipes, plus a complete grocery list for all 14 days that is organized by Costco aisle for speedy shopping.

  • Brookshire Grocery Company deploys exception reporting solution

    Tyler, Texas -- Brookshire Grocery Company has deployed the cloud-based Retail 20/20 exception reporting solution from Agilence, Inc. to reduce shrink and improve in-store operations. Brookshire Grocery Company operates 152 stores in Texas, Louisiana, and Arkansas.

  • Capillary Technologies, Amex enter marketing agreement

    Mountain View, Calif. -- Capillary Technologies has entered a joint marketing agreement with American Express in which American Express will introduce Capillary’s Intelligent Customer Engagement solutions to select medium-sized retailers in the U.S. Capillary’s solutions enable merchants to engage with their customers across in-store, social media, e-mail, local and mobile channels, with a view to increasing shopper loyalty and fueling online and physical store sales.  

  • Tile Shop investigation finds no wrongdoing in supplier relationship

    Minneapolis – An internal investigation conducted by Dorsey & Whitney LLP, independent counsel to the Audit Committee of Tile Shop Holdings, Inc. has found no wrongdoing in Tile Shop’s relationship with Beijing Pingxiu, a Chinese export trading company formerly utilized by the company and some of its Chinese vendors.

  • Report: Wal-Mart, Kroger have PIN-and-chip hardware ready

    Bentonville, Ark. – Major U.S. retailers including Wal-Mart Stores and Kroger reportedly already have hardware to read PIN-and-chip payment cards, which are more resilient against data breaches than the magnetic stripe payment cards commonly used by American consumers. However, according to the Dallas Morning News, the hardware is largely unusable because customers do not have PIN-and-chip cards.

  • Do You Care About Your Customers?

    By Stacy Adams, VP marketing, mBlox

  • Crocs names new Blackstone board members

    The search for a new CEO to lead Crocs is set to intensify now that the iconic footwear manufacturer has resolved its board structure with the addition of two representatives from private equity firm Blackstone Group.

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