Data & Analytics

Charlotte, N.C. -- Salsarita's Fresh Cantina, a Mexican fast casual concept, has selected Micros Simphony Enterprise Solution for all corporate locations. In conjunction with Simphony POS, Salsarita's is deploying Micros Simphony's Reporting, Labor, Inventory, Loyalty, and Online Ordering modules.

In recent years, the retail industry’s view of technology has expanded from something only the IT department needs to be concerned about to something that other departments, such as marketing and finance, also share an active interest in. But as demonstrated by the speakers lined up for the March 11 Tech Boot Camps at this week’s SPECS conference in Dallas, technology is also a concern of operational departments such as store planning, energy management, construction management, and real estate.

Secure the Perimeter

The buzz and hype surrounding 3D printing can make it hard to separate fact from fiction, but one thing is for sure: 3D printing has the potential to transform shopper expectations and retail supply chains.

The Wet Seal has appointed Deena Varshavskaya, Nancy Lublin and Adam Rothstein as independent members of the company’s board of directors, bringing the total number of members to nine.

Ebates has enlisted Epsilon, an Alliance Data (ADS) company, to help the leading online cash back shopping platform enhance its global email marketing services.

Per the multiyear agreement, Epsilon will provide robust, targeted email marketing services focused on driving sales and creating a more personalized experience for customers across Ebates' suite of websites and rewards programs including Ebates.com, Ebates.ca, Ebates Korea, FatWallet.com and Pushpins.

Kmart and Sears are among a group of companies identified as “the least engaging brands of 2014,” in a recently released index of customer loyalty.

"A brand can't do well in today's marketplace if it can't engage consumers, no matter how many ads are run, and no matter how much social networking one does," said Robert Passikoff, founder and president of Brand Keys, a New York-based brand loyalty and emotional engagement research consultancy.

Chiquita Brands International plans to combine with and Fyffes, an international importer and distributor of tropical produce, in a stock-for-stock transaction that will create a global banana and other fresh produce company with approximately $4.6 billion in annual revenues.

Once the transaction is completed, before the end of 2014, Chiquita shareholders will own approximately 50.7% of ChiquitaFyffes, while Fyffes shareholders will own the remaining 49.3%, on a fully diluted basis.

With Amazon’s customer retention rate hovering north of 90%, customer loyalty initiatives are understandably at the top of every retail CMO’s to-do list. Of course, it’s harder these days to find room in consumers’ wallets for another membership card, what with American households belonging to an average of 22 loyalty programs, according to the loyalty research unit Colloquy. But Colloquy also found that each household’s activity was concentrated on fewer than half that number of programs.

Foster City, Calif. – Visa Inc. and MasterCard Inc. are teaming up to create a new group that will focus on improving payment system security. The group will include banks, credit unions, retailers and initially focus on adoption of EMV (Europay, MasterCard, Visa)-compliant card technology in the U.S. in advance of the October 2015 liability deadline.

The group will also study tokenization, or the replacement of customer account numbers with unique digital payment codes, and also cooperate with other industry groups.

New York – Foot Locker Inc. increased net income 16% to $121 million in the fourth quarter of fiscal 2013 from the same period the prior year. Net sales grew 5% to $1.79 billion, from $1.71 billion.

Same-store sales for the quarter grew 5.3%. Looking ahead, the retailer expects to improve same-store sales in the mid-single digits and improve earnings per share by a double-digit percentage in fiscal 2014. Fourth quarter sales and earnings results both beat Wall Street estimates.