Data & Analytics

San Jose, Calif. – PayPal will release a new PayPal Here credit card reader that will include payment support for Microsoft Surface and other Windows devices. Later this year, PayPal will release an EMV-compliant PayPal Here reader to the U.S.

The strength of the U.S. dollar and a decline in hardware sales are among the reasons GameStop cited for its decline in holiday sales. But that's not the whole story.

Sales of new software, a key category for the video game retailer, were strong. New software sales increased 5.8%, or 8.9% in constant currency. The growth was driven by a 94.4% increase in PS4 and Xbox One software, led by titles such as Activision’s Call of Duty: Advanced Warfare, Rockstar’s Grand Theft Auto V and Ubisoft’s Far Cry 4. 

Burlington, Mass. – Demandware Inc. has agreed to expand into in-store retail sales by acquiring Tomax, an enterprise cloud software company that provides an integrated solution for retail POS and store operations. Total purchase price will be about $75 million, including $60 million in cash and $15 million in contingent retention-based payments.

Two technology trends stood out above all others at this week’s NRF Annual Convention. First, retailers are becoming aware that omnichannel inventory transparency is the back-end platform supporting the front-end seamless customer experience they have been building the past few years. Being able to see all inventory across all channels in real time is the key to enabling omnichannel processes such as shipping and fulfilling from store, centrally managing orders from multiple sales channels, providing “endless aisle” access to full inventory.

Entering 2015, it is a good time for retailers to reflect on the changing state of digital advertising and how the most effective ads are increasingly shaped by smart optimization technologies. One essential fact is driving this broad industry trend: consumers are becoming ever more reliant on their smartphones, tablets and wearable devices. This growing dependence on mobile devices has even ushered in a new term for “nomophobia,” which is the fear of having no mobile contact.

In addition to educating attendees about the charitable activities of Retail ROI and presenting a heartfelt session from Katie Meyler, founder of Liberian non-profit More Than Me and a 2014 Time Person of the Year for her Ebola prevention efforts, this year’s Super Saturday event in New York focused squarely on customer experience. A variety of industry experts across a range of panel discussions all returned to the crucial need for technology-enabled, seamless customer experience.

Location analytics solutions provider Esri is helping BJ’s Wholesale Club generate actionable business insights from club location data.

BJ’s use of Esri’s solutions was announced in conjunction with the National Retail Federation’s Big Show in New York. More specifically, BJ’s will use Esri’s location analytics solutions to aid in real estate research strategy and business insight analysis.

Etsy, an e-marketplace that specializes in crafts and other artsy items, plans to hold an initial public offering as soon as this quarter, according to Bloomberg.

The decade-old company may seek to raise about $300 million, Bloomberg says, and is working with Goldman Sachs and Morgan Stanley.